Roadside Rescue Mechanic

Roadside Rescue Mechanic

Norwich Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers with roadside assistance, providing friendly support and mechanical expertise.
  • Company: Join The AA, a well-loved company known for its commitment to customer service.
  • Benefits: Enjoy free breakdown cover, 23 days holiday, and a strong pension contribution.
  • Why this job: Be part of a supportive team, with great training and a culture that values inclusivity.
  • Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
  • Other info: Flexible standby hours to fit your lifestyle and opportunities for personal development.

The predicted salary is between 30000 - 42000 £ per year.

Ready to be Always Ahead? So are we. As one of our Roadside Rescue Mechanics, you'll be there for our customers, come rain or shine. Always ready to provide friendly help and reassurance, you'll be more than a brilliant mechanic; you'll be a genuine people person and ready to make a positive impact with everyone you meet.

What you'll be doing:

  • Your working day: You're paid from the minute you get in your van to the moment you get home.
  • Work/Life balance: Choose the standby hours to suit your lifestyle.
  • Equipment: You bring your skills and expertise and we provide the rest, from a van and the very best tools to your uniform and boots.
  • Your team: You'll join a tight-knit, supportive team and enjoy great development and training opportunities.
  • Our company: The AA is loved and recognised by all our customers.

What you'll need:

  • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
  • A full category B driving licence, with 6 points or less.
  • You should be happy to work shifts, which could include evenings, weekends and Bank Holidays.
  • You'll be ready to work both independently and as part of a team, driving to different locations in all weathers.
  • A superb communicator, you'll be skilled at explaining things to our customers so they're reassured and know what's going on.

What's in it for me?

  • Free breakdown cover from day one.
  • 23 days holidays (increases with service) plus bank holidays.
  • Up to 7% company pension contribution.
  • Industry leading training.
  • Dedicated employee assistance programme and a 24/7 remote GP service for you and your family.
  • A welcoming, inclusive culture that will help you thrive.

When you're with The AA, you're Always Ahead! Interested? Apply today.

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Contact Detail:

The AA Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roadside Rescue Mechanic

✨Tip Number 1

Familiarise yourself with the specific tools and equipment used in roadside rescue. Knowing how to operate them efficiently can set you apart during interviews, showing that you're proactive and ready to hit the ground running.

✨Tip Number 2

Brush up on your customer service skills. As a Roadside Rescue Mechanic, you'll be interacting with customers regularly, so demonstrating your ability to communicate effectively and reassure them will be crucial.

✨Tip Number 3

Network with current or former employees of The AA. They can provide valuable insights into the company culture and what it takes to succeed in this role, which can help you tailor your approach when applying.

✨Tip Number 4

Be prepared to discuss your experience with vehicle maintenance and repair in detail. Highlight any specific scenarios where you've successfully resolved issues under pressure, as this will demonstrate your capability and readiness for the job.

We think you need these skills to ace Roadside Rescue Mechanic

NVQ3 in Vehicle Maintenance and Repair
Full category B driving licence
Excellent communication skills
Customer service orientation
Problem-solving skills
Ability to work independently
Teamwork skills
Adaptability to different weather conditions
Time management skills
Technical knowledge of vehicle systems
Attention to detail
Ability to explain technical information clearly
Flexibility to work shifts, including evenings and weekends

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Roadside Rescue Mechanic position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.

Highlight Relevant Experience: Make sure to emphasise your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Include specific examples of your experience in vehicle maintenance, customer service, and any relevant situations where you demonstrated your communication skills.

Craft a Strong Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention your ability to work independently and as part of a team, and express your enthusiasm for providing excellent customer service, especially in challenging situations.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at The AA Group

✨Show Your People Skills

As a Roadside Rescue Mechanic, you'll need to be a people person. During the interview, highlight your communication skills and any previous experience where you've helped customers or worked in a team. Be ready to share examples of how you've reassured customers in stressful situations.

✨Demonstrate Your Technical Knowledge

Make sure to brush up on your technical skills related to vehicle maintenance and repair. Be prepared to discuss your qualifications, such as your NVQ3, and any relevant experience. You might even be asked to solve a technical problem during the interview, so stay sharp!

✨Emphasise Flexibility and Adaptability

The job requires working shifts and being available in all weather conditions. In your interview, express your willingness to adapt to different schedules and environments. Share any past experiences that demonstrate your ability to work independently and as part of a team.

✨Research the Company Culture

Understanding the company culture at The AA is crucial. Familiarise yourself with their values and what they stand for. During the interview, mention how you align with their inclusive culture and how you can contribute positively to the team dynamic.

Roadside Rescue Mechanic
The AA Group
Location: Norwich
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