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- Tasks: Lead a team to support individuals in mental health crises through a helpline and café.
- Company: Join a compassionate charity dedicated to improving mental health and wellbeing.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in health, social care, or charity sectors is essential; management experience preferred.
- Other info: This role is perfect for those passionate about mental health advocacy.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Do you have experience of working within the health, social care or charity sector supporting people experiencing mental health difficulties, crisis or distress often?
Do you have experience of managing people to feel supported?
Contact Detail:
Herts Mind Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nightlight Team Leader (Crisis Café and Helpline)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in crisis. Understanding mental health issues deeply will help you connect with the interviewers and demonstrate your commitment to supporting those in need.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in high-pressure environments. Be ready to share examples of how you've successfully managed teams and supported colleagues during challenging situations.
✨Tip Number 3
Prepare to discuss your approach to crisis management. Think about specific strategies you've used in the past to de-escalate situations and support individuals in distress, as this will showcase your practical skills.
✨Tip Number 4
Network with professionals in the mental health sector. Engaging with others who work in similar roles can provide insights into the job and may even lead to valuable connections that could support your application.
We think you need these skills to ace Nightlight Team Leader (Crisis Café and Helpline)
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Nightlight Team Leader position. Understand the key responsibilities and required skills, especially those related to mental health support and team management.
Tailor Your CV: Highlight your relevant experience in the health, social care, or charity sector. Focus on specific roles where you supported individuals in crisis and any leadership experience you have that demonstrates your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health support. Use specific examples from your past experiences to illustrate how you embody the qualities of being calm and non-judgmental, and how you've successfully managed teams in challenging situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail and commitment to the role.
How to prepare for a job interview at Herts Mind Network
✨Show Your Empathy
As a Nightlight Team Leader, you'll be working with individuals in distress. Make sure to convey your understanding and empathy during the interview. Share examples of how you've supported others in crisis situations, highlighting your calm and non-judgmental approach.
✨Demonstrate Leadership Skills
Since this role involves managing a team, it's crucial to showcase your leadership experience. Discuss specific instances where you've successfully led a team, focusing on how you motivated and supported your colleagues, especially in challenging situations.
✨Know the Sector
Familiarise yourself with current issues in mental health and the charity sector. Be prepared to discuss relevant policies or initiatives that impact the work of crisis cafés and helplines. This shows your commitment and understanding of the field.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in crisis situations. Practice responding to hypothetical scenarios, demonstrating your ability to remain calm under pressure and make sound decisions that prioritise the well-being of those in distress.
