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- Tasks: Be the friendly face at City Chambers, assisting staff and visitors daily.
- Company: Join Glasgow City Council, a key player in local governance and community support.
- Benefits: Enjoy flexible shifts, overtime opportunities, and a supportive work environment.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: No specific qualifications needed; just a positive attitude and willingness to learn.
- Other info: Work hours are Monday to Friday, with some required overtime on public holidays.
The predicted salary is between 24000 - 36000 £ per year.
The Attendant is required to be a first point of contact to staff and external visitors to the high profile City Chambers complex. They carry out a variety of duties and will contribute to the day to day running of the City Chambers and additional operational requirements.
The Attendant will be required to work under general instructions, respond to customer queries and have a practical knowledge of work systems across a number of buildings with a wide variety of users. Attendants will operate a 2 way shift pattern, Monday to Friday between the hours of 7.00am and 9.00pm and will contribute to the day to day running of the City Chambers and additional operational premises. There is a requirement to work 285 hours contractual overtime per annum which include working over public holiday weekends.
Contact Detail:
Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attendant - GLA13780
✨Tip Number 1
Familiarise yourself with the City Chambers complex and its operations. Understanding the layout and functions of the various buildings will help you respond to queries more effectively and demonstrate your initiative during the interview.
✨Tip Number 2
Practice your customer service skills. As the first point of contact, you'll need to handle a variety of inquiries. Role-playing different scenarios with a friend can help you feel more confident in your responses.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding the shift pattern. Highlighting your willingness to work overtime and on public holidays can set you apart from other candidates.
✨Tip Number 4
Research Glasgow City Council's values and recent initiatives. Showing that you align with their mission and understand their current projects can make a positive impression during your interview.
We think you need these skills to ace Attendant - GLA13780
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of the Attendant position. Highlight key duties such as being the first point of contact and responding to customer queries, as these will be important in your application.
Tailor Your CV: Make sure your CV reflects relevant experience that aligns with the job requirements. Emphasise any previous roles where you interacted with customers or managed operational tasks, as this will demonstrate your suitability for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work as an Attendant at the City Chambers. Mention your ability to work under general instructions and your practical knowledge of work systems, which are crucial for this position.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are essential traits for the role.
How to prepare for a job interview at Glasgow
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Attendant at the City Chambers. Familiarise yourself with the daily tasks, such as responding to customer queries and managing operational requirements. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
As the first point of contact for staff and visitors, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will highlight your ability to interact positively with a diverse range of people.
✨Be Ready for Shift Work
The role involves a 2-way shift pattern, so be prepared to discuss your availability and flexibility. Mention any previous experience with shift work and how you manage your time effectively to ensure you're reliable and punctual.
✨Research the Organisation
Take some time to learn about Glasgow City Council and its values. Understanding their mission and how the Attendant role fits into the bigger picture will show your genuine interest in the position and help you connect with the interviewers.
