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- Tasks: Join our team as an Administration & Compliance Officer, handling reception, fleet management, and general admin tasks.
- Company: We're a dynamic company based in Dumbarton, focused on growth and teamwork.
- Benefits: Enjoy a Monday to Friday schedule with opportunities for career progression and skill development.
- Why this job: Gain valuable experience in a fast-paced environment while contributing to a successful team.
- Qualifications: Previous office or customer service experience is preferred; strong communication and organisational skills are essential.
- Other info: Training provided in various areas, including software systems and compliance administration.
The predicted salary is between 27000 - 45000 £ per year.
Location: Birch Road, Dumbarton
About the Role: We are currently looking to recruit an enthusiastic and proactive Administration & Compliance Officer to join our dynamic team based at our Birch Road office in Dumbarton. This is a fantastic opportunity for a motivated individual to gain valuable experience in a fast-paced and energetic office environment. You will report directly to the Logistics Manager and receive training in a variety of areas, including general administration, customer interaction, sales, and how to contribute effectively as part of a team. You will also be trained in the use of various software systems, providing essential support across multiple areas of the business.
Shift Pattern: Monday to Friday - 40 Hours Per Week
Key Responsibilities:
- Reception duties: Welcoming visitors, answering phones, dealing with customer enquiries, and managing deliveries.
- Fleet management support: Assisting the Logistics Manager with driver licensing checks, managing driver hours, handling infringement paperwork, and ensuring all supporting documentation is in place.
- Training matrix management: Control and maintain the company’s training matrix, liaise with third-party training providers, and ensure all training records are up to date.
- ISO and BSI administration: Aid in the administration of ISO 9001, 14001, and BSI systems.
- Cross-department communication: Work closely with other departments to ensure smooth and effective operations.
- General administration: Filing, shredding, binding/laminating, scanning, and performing other office support tasks as required.
Skills and Experience:
- Organisational skills: Excellent time management and attention to detail.
- IT proficiency: Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel) and strong typing skills.
- Communication: Strong interpersonal, oral, and written communication skills.
- Teamwork: Ability to collaborate effectively with colleagues while maintaining a professional and positive attitude.
- Flexibility: Ability to adapt to changing workloads and priorities.
- Problem-solving: A proactive approach to identifying and resolving issues.
Requirements:
- Previous experience in an office-based or customer service role.
- Experience in the transport or construction industry is preferred, but not essential.
- A positive and energetic attitude with the ability to work well under pressure.
Career Progression:
We offer opportunities for career growth and development based on experience and performance evaluation. This role provides a chance to enhance a broad skill set while contributing to a growing, successful company.
If you are a motivated individual looking for a challenging yet rewarding role, we encourage you to apply. We look forward to hearing from you!
Contact Detail:
William Thompson & Son Dumbarton Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration & Compliance Officer
✨Tip Number 1
Familiarise yourself with ISO standards, particularly ISO 9001 and 14001, as these are key aspects of the role. Understanding these frameworks will not only help you in the interview but also demonstrate your proactive approach to compliance.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel, as you'll likely be managing data and documentation. Consider creating a sample training matrix or a mock report to showcase your proficiency during discussions.
✨Tip Number 3
Prepare examples of how you've successfully managed customer interactions or resolved issues in previous roles. This will highlight your communication skills and problem-solving abilities, which are crucial for this position.
✨Tip Number 4
Research the company culture and values at StudySmarter. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in being part of the team.
We think you need these skills to ace Administration & Compliance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service roles. Emphasise any skills related to organisation, IT proficiency, and communication, as these are key for the Administration & Compliance Officer position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as fleet management support or ISO administration, and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, IT knowledge (especially Microsoft Office), and problem-solving abilities. Use examples from previous roles to demonstrate how you've successfully managed tasks similar to those listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Administration & Compliance Officer role.
How to prepare for a job interview at William Thompson & Son Dumbarton Ltd
✨Showcase Your Organisational Skills
As an Administration & Compliance Officer, you'll need to demonstrate excellent time management and attention to detail. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Highlight Your IT Proficiency
Familiarity with Microsoft Office Suite is crucial for this role. Be ready to discuss your experience with Word, PowerPoint, and Excel, and consider bringing a portfolio of any relevant documents or presentations you've created.
✨Demonstrate Strong Communication Skills
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently, and prepare to discuss how you've successfully interacted with customers or colleagues in previous roles.
✨Emphasise Your Teamwork Ability
This role requires collaboration across departments. Share specific examples of how you've worked as part of a team, highlighting your ability to maintain a positive attitude and adapt to changing workloads.
