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- Tasks: Support the Shop Manager in delivering excellent customer service and managing daily operations.
- Company: Join Bayne's the Family Bakers, a beloved local bakery with over 70 years of tradition.
- Benefits: Enjoy up to 50% off products, free meals during shifts, and retail discounts for your family.
- Why this job: Be part of a team that values joy, respect, and sustainability while developing your leadership skills.
- Qualifications: Previous supervisory experience in retail, especially in food, is essential.
- Other info: Flexible shifts including weekends; must be available for varied hours.
The predicted salary is between 24000 - 36000 £ per year.
39 hours per week (although additional hours may be available). As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 4.30 am and 6.30 pm - any 5 days from 7. Please only apply if you can commit to this.
To be considered for this role you should have previous supervisory or management experience.
Who we are: Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.
Benefits of becoming our Assistant Shop Manager:
- Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
- A complimentary filled roll and hot drink to have during your break when working.
- Retail discount scheme allowing you and your immediate family to save money on the cost-of-living expenses.
What your key responsibilities are as Assistant Shop Manager:
- Ensure consistent excellent customer service within your shop.
- Assist the shop manager with all operational standards.
- Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
- Assist all new colleagues ensuring that they are fully supported with their induction and training.
- Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
- Maintain excellent standards within the shop.
- Ensure compliance with company cash and security processes.
- Ensure the quality of our products is maintained throughout the day.
- Encourage the development of your team.
- Managing colleagues in a fast paced, customer service environment.
- Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.
Key skills and experiences required of our Assistant Shop Manager:
- Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
- Confident and enthusiastic.
- Experience of delivering on KPI's and profitability.
- Experience of managing stock.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Contact Detail:
Bayne's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with Bayne's values and mission. Understanding their commitment to customer focus, respect, continuous improvement, and sustainability will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight your previous supervisory or management experience in retail, especially in the food industry. Be ready to share specific examples of how you've successfully managed teams and improved customer service in fast-paced environments.
✨Tip Number 3
Prepare to discuss your approach to training and supporting new colleagues. Since the role involves ensuring that new team members are well-inducted, showcasing your mentoring skills can set you apart from other candidates.
✨Tip Number 4
Be flexible and ready to discuss your availability for varied shifts, including weekends and early mornings. Showing that you can commit to the required hours will demonstrate your dedication to the role and the team.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory or management experience, particularly in retail or the food industry. Use specific examples to demonstrate your skills in customer service and team management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with Bayne's commitment to customer focus, respect, continuous improvement, and sustainability.
Showcase Relevant Skills: In your application, emphasise your experience with KPI delivery, stock management, and training new colleagues. These are key responsibilities of the Assistant Shop Manager role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a customer service environment.
How to prepare for a job interview at Bayne's
✨Show Your Customer Service Skills
As an Assistant Shop Manager, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles, especially in a fast-paced environment.
✨Demonstrate Leadership Experience
Highlight your supervisory or management experience. Discuss specific instances where you successfully led a team, managed schedules, or improved operational standards.
✨Understand the Company Values
Familiarise yourself with Bayne's values: Customer Focus, Respect, Continuous Improvement, and Sustainability. Be ready to explain how you embody these values in your work.
✨Prepare for Practical Scenarios
Expect questions about handling real-life situations, such as managing stock or ensuring food hygiene compliance. Think of examples from your past that showcase your problem-solving skills.
