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For Companies At a Glance
- Tasks: Assist drivers in delivering and installing white goods while learning handy DIY skills.
- Company: Join Hotpoint UK, a top employer known for quality and employee satisfaction.
- Benefits: Enjoy competitive pay, overtime rates, generous leave, and a meal allowance.
- Why this job: Gain valuable training, work-life balance, and be part of a supportive team culture.
- Qualifications: Must have a full UK driving licence and excellent customer service skills.
- Other info: Receive discounts on appliances for family and friends, plus a pension scheme.
The predicted salary is between 27400 - 39000 £ per year.
Hotpoint UK, a global leading white goods manufacturer and proud recipient of the UK Top Employer award for the past six consecutive years, are recruiting permanent, full-time Driver Mates based at our depot in Chepstow.
Why should you choose us?
- Realistic earnings of £32,495.94 working up to a 45-hour week.
- An hourly overtime rate of £19.72 is paid after 8.25 hours DAILY to help maximise your earnings.
- A bonus for every built-in connection as well as quarterly payments for receiving positive feedback for your customer service.
- Up to 38 days annual leave including bank holidays.
- A four-week rolling rota, working 19 out of 20 days with an additional 13 days off annually. No work on Sundays or Bank Holidays - because work-life balance matters.
- You’ll be contracted to 39.19 hours per week with regular overtime available, working a day-shift rota of 5 days from 6, starting between 6am-7am and working just 2 in 4 Saturdays.
- Have your lunch on us with a weekly meal allowance.
- A modern fleet of air-conditioned vehicles with PPE, uniform and tools provided.
- Company pension scheme matched up to 5%.
- Profit share bonus scheme.
- Heavily discounted rates on our appliances for you and your family and friends.
What will you be doing?
You’ll begin with a fully funded week of training at our award-winning Training Academy in Manchester. There, you’ll gain the skills needed to deliver and install white goods, along with the chance to pick up some handy DIY skills that you can use at home. You’ll work alongside a Driver to assist with unloading and installing appliances. You must be comfortable handling heavy items and always show respect for customers’ homes.
What will you need?
- A full UK driving licence with no more than 6 points.
- Excellent customer service skills.
- The willingness to learn basic plumbing and electric connections.
Ready to join us? Apply today.
Contact Detail:
Vero HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate
✨Tip Number 1
Familiarise yourself with the company culture at Hotpoint UK. Understanding their values and commitment to customer service will help you align your approach during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service or roles that required teamwork. Being a Driver's Mate means working closely with others, so showcasing your ability to collaborate effectively can set you apart.
✨Tip Number 3
Prepare to discuss your willingness to learn new skills, especially basic plumbing and electrical connections. Showing enthusiasm for training opportunities can demonstrate your commitment to the role.
✨Tip Number 4
If possible, visit the depot in Chepstow before applying. This can give you insights into the working environment and help you ask informed questions during the interview process.
We think you need these skills to ace Drivers Mate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Driver's Mate. Familiarise yourself with the job description and think about how your skills and experiences align with what Hotpoint UK is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in customer service and any previous roles that involved physical work or teamwork. Mention your full UK driving licence and any related qualifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Emphasise your customer service skills and willingness to learn new skills, such as basic plumbing and electrical connections.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Vero HR
✨Show Your Customer Service Skills
As a Driver's Mate, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, especially in challenging situations. This will demonstrate your ability to handle customer interactions positively.
✨Demonstrate Your Willingness to Learn
The role involves learning basic plumbing and electrical connections. During the interview, express your eagerness to learn new skills and adapt to the job requirements. Mention any relevant experiences where you quickly picked up new tasks.
✨Discuss Your Teamwork Experience
You'll be working closely with a Driver, so it's important to highlight your teamwork skills. Share specific instances where you've successfully collaborated with others to achieve a common goal, showcasing your ability to work well in a team environment.
✨Be Prepared for Practical Questions
Expect questions that assess your ability to handle heavy items and respect customers' homes. Think about how you would approach these scenarios and be ready to discuss your physical capabilities and your attitude towards customer property.
