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For Companies At a Glance
- Tasks: Join our 24/7 support team, providing PLC/HMI/SCADA assistance and fault-finding.
- Company: adi Group is a leading automation solutions provider committed to equal opportunity.
- Benefits: Enjoy discounts, healthcare plans, generous holidays, and a festive company party!
- Why this job: Be part of a dynamic team, tackle exciting challenges, and make a real impact.
- Qualifications: Experience in automation support, circuit design, and fault-finding with various systems required.
- Other info: Company van provided for travel; apply now for your next challenge!
The predicted salary is between 36000 - 60000 £ per year.
Location – We are seeking candidates who live within a reasonable distance of our Kings Norton office in Birmingham and are willing to travel to client sites across the UK when necessary. A company van will be provided for transportation.
About The Role
- As a Service Support Engineer, you would be expected to provide a role in this cover and be part of a 24/7 support team.
- Provide PLC/HMI/SCADA support in breakdowns, maintenance, installation and commissioning.
- Carry out PLC/Electrical (low voltage) fault finding.
About You
We would like to hear from you if you have:
- Experience as an Automation system support engineer with circuit design, PLC programming and high-level fault finding.
- Experience developing and fault-finding with operating systems such as Siemens, AB, Omron, Schneider, Mitsubishi, ABB, Wonderware etc.
- Fault-finding on Industrial Networks such as Ethernet, ModBus, Asi, Profibus, Profinet, Cnet etc.
The Benefits:
- The adi Pit Stop – savings and discounts portal with Reward Gateway
- Healthcare cash plan
- 24/7 GP helpline including private electronic prescription service
- Enhanced Employee assistance programme
- Cycle to work scheme.
- Employee referral bonus of £500 for every successful new employee
- Generous holiday allowance
- Celebration days
- Company-wide Christmas party for employees and partners
- Annual employee awards
- Long service awards
- Free workwear
adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.
So, if you’re seeking your next challenge as a Service Support Engineer, please apply via the button shown.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automation Service Support Engineer (Birmingham)
✨Tip Number 1
Familiarise yourself with the specific PLC and HMI systems mentioned in the job description, such as Siemens and Schneider. Having hands-on experience or even just a solid understanding of these systems can set you apart during interviews.
✨Tip Number 2
Network with professionals in the automation industry, especially those who work with the technologies listed in the job description. Attend relevant meetups or online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved faults in automation systems. Being able to articulate your problem-solving process will demonstrate your expertise and confidence.
✨Tip Number 4
Research adi Group's company culture and values. Tailoring your conversation during the interview to align with their principles can show that you're not just a fit for the role, but also for the team.
We think you need these skills to ace Automation Service Support Engineer (Birmingham)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of the Automation Service Support Engineer position. Tailor your application to highlight relevant experience in PLC programming, fault finding, and support.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with automation systems, circuit design, and any specific operating systems mentioned in the job description, such as Siemens or Schneider. Use concrete examples to demonstrate your skills.
Showcase Problem-Solving Skills: Since the role involves fault finding and troubleshooting, include examples of how you've successfully resolved technical issues in previous positions. This will show your capability to handle the challenges of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Mention why you are interested in working for adi Group and how you align with their values.
How to prepare for a job interview at Placed
✨Know Your Technical Stuff
Make sure you're well-versed in PLC programming and fault-finding techniques. Brush up on the specific systems mentioned in the job description, like Siemens and Schneider, as you'll likely be asked about your experience with these during the interview.
✨Demonstrate Problem-Solving Skills
Prepare to discuss past experiences where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Show Your Team Spirit
Since this role involves being part of a 24/7 support team, highlight your ability to work collaboratively. Share examples of how you've contributed to team success in previous roles, especially in high-pressure situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the support team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
