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For Companies At a Glance
- Tasks: Maximise vehicle sales and build lasting customer relationships.
- Company: Join Volvo Car UK, a leader in customer satisfaction and innovative automotive solutions.
- Benefits: Enjoy a competitive salary with OTE, plus opportunities for personal growth and development.
- Why this job: Be part of a dynamic team that values creativity and customer service in a supportive environment.
- Qualifications: No specific experience required; just bring your passion for cars and a desire to learn.
- Other info: Diversity and inclusion are at our core; everyone is welcome here!
The predicted salary is between 22000 - 30000 £ per year.
Volvo Car UK has an exciting opportunity for a Vehicle Sales Consultant in Maidstone, where their vision is to exceed customer expectations in all areas of the business. By creating pleasure in ownership and providing a hassle-free experience, they aim to create long-term and meaningful relationships.
What you will do:
- Maximise new and used vehicle sales through both prospecting and conquest business, achieving personal sales volume and financial targets set by the Sales Manager.
- Sell finance and insurance schemes, accessories, and extended warranties.
- Achieve agreed performance gateways in terms of penetration levels and volume.
- Offer test drives at every opportunity, ensuring manufacturer standards are observed.
- Operate the company's prospect and follow-up systems effectively, maintaining them daily, including demonstrator logs.
- Record and capture customer information to company standards, ensuring quality and consistency in all communications.
Examples of contact standards:
- Telephone: Respond within 5 rings, introduce yourself with enthusiasm, take caller’s name and contact details, identify vehicle of interest, budget, funding intention, and enquiry source, then agree next steps (e.g., appointment/test drive).
- Showroom: Capture full personal/contact details, identify vehicle of interest and budget, offer and arrange a test drive, explain finance options, and book follow-up appointments.
Who you are:
- A team player who thrives in a customer-centric, creative, and results-driven environment.
- Logical and methodical in your approach, yet innovative and energetic.
- Charismatic, creating a trusting and productive environment for customers and colleagues.
- Passionate about the Volvo brand and committed to delivering an excellent customer experience.
- Eager to learn and develop in line with the company’s goals and your own career aspirations.
How to Apply:
Applications must be submitted through LinkedIn. If you’d like more information about the role and its responsibilities, please reach out to leigh.craddock@volvocars.com.
We are committed to equal opportunities for all employees. We pride ourselves on creating a diverse and inclusive working environment where everyone can thrive, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Vehicle Sales Consultant employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Sales Consultant
✨Tip Number 1
Familiarise yourself with the Volvo brand and its values. Understanding what makes Volvo unique will help you connect with potential customers and demonstrate your passion for the brand during conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone and in person. Since you'll be expected to respond quickly and enthusiastically, role-playing with a friend can help you refine your approach and build confidence.
✨Tip Number 3
Network with current employees or others in the automotive sales industry. They can provide valuable insights into the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've met targets in the past. Be ready to share specific examples that highlight your customer service skills and ability to build relationships.
We think you need these skills to ace Vehicle Sales Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Vehicle Sales Consultant. Familiarise yourself with the key tasks such as maximising vehicle sales, offering test drives, and maintaining customer records.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, customer service, and any previous roles in the automotive industry. Emphasise your ability to meet sales targets and provide excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Volvo brand and your commitment to delivering exceptional customer service. Use specific examples from your past experiences to demonstrate how you align with the company's values.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at LinkedIn
✨Know Your Product
Familiarise yourself with the Volvo brand and its vehicles. Understand the features, benefits, and unique selling points of the models you will be selling. This knowledge will help you answer questions confidently and demonstrate your passion for the brand.
✨Practice Your Communication Skills
Since customer interaction is key in this role, practice your communication skills. Be prepared to introduce yourself enthusiastically, ask open-ended questions, and actively listen to the customer's needs. This will help you build rapport and trust during the interview.
✨Demonstrate Your Sales Techniques
Be ready to discuss your previous sales experiences and techniques. Highlight how you've successfully achieved targets in the past and how you plan to apply those strategies as a Vehicle Sales Consultant. Use specific examples to illustrate your points.
✨Prepare Questions for the Interviewer
Show your interest in the role by preparing thoughtful questions for the interviewer. Ask about the company culture, team dynamics, and opportunities for professional development. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
