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For Companies At a Glance
- Tasks: Maximise vehicle sales and build lasting customer relationships.
- Company: Join Volvo Car UK, a leader in customer satisfaction and innovative automotive solutions.
- Benefits: Enjoy a competitive salary with OTE, plus opportunities for personal growth and development.
- Why this job: Be part of a dynamic team that values creativity and customer service in a supportive environment.
- Qualifications: No specific experience required; just bring your passion for cars and a desire to learn.
- Other info: Diversity and inclusion are at our core; everyone is welcome here!
The predicted salary is between 22000 - 31000 £ per year.
Volvo Car UK has an exciting opportunity for a Vehicle Sales Consultant in Maidstone, where their vision is to exceed customer expectations in all areas of the business. By creating pleasure in ownership and providing a hassle-free experience creating long term and meaningful relationships.
What you will do:
- As a Vehicle Sales Consultant, you will be responsible for maximising new and used vehicle sales through both prospecting and conquest business, achieving personal sales volume and financial targets set by the Sales Manager. This includes selling finance and insurance schemes, accessories, and extended warranties.
- You will be expected to achieve agreed performance gateways in terms of penetration levels and volume.
- Offer test drives at every opportunity, ensuring manufacturer standards are observed.
- Operate the company's prospect and follow-up systems effectively, maintaining them daily, including demonstrator logs.
- Record and capture customer information to company standards, ensuring quality and consistency in all communications.
Examples of contact standards:
- Telephone: Respond within 5 rings, introduce yourself with enthusiasm, take caller’s name and contact details, identify vehicle of interest, budget, funding intention, and enquiry source, then agree next steps (e.g., appointment/test drive).
- Showroom: Capture full personal/contact details, identify vehicle of interest and budget, offer and arrange a test drive, explain finance options, and book follow-up appointments.
Who you are:
- The ideal Sales Executive will be a team player who thrives in a customer-centric, creative, and results-driven environment. You will lead by example, consistently delivering high standards of customer service while remaining composed under pressure.
- You should be logical and methodical in your approach, yet innovative and energetic.
- Charismatic, creating a trusting and productive environment for customers and colleagues.
- Passionate about the Volvo brand and committed to delivering an excellent customer experience.
- Eager to learn and develop in line with the company’s goals and your own career aspirations.
How to Apply:
Applications must be submitted through LinkedIn. If you’d like more information about the role and its responsibilities, please reach out to leigh.craddock@volvocars.com.
We are committed to equal opportunities for all employees. We pride ourselves on creating a diverse and inclusive working environment where everyone can thrive, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Sales Consultant
✨Tip Number 1
Familiarise yourself with the Volvo brand and its values. Understanding what sets Volvo apart in the automotive market will help you connect with potential customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and in person. Since the role requires capturing customer information and responding promptly, being articulate and engaging will make a strong impression on both customers and interviewers.
✨Tip Number 3
Prepare to discuss your sales strategies and how you would approach prospecting and follow-ups. Having specific examples ready can showcase your logical and methodical approach, which is essential for achieving sales targets.
✨Tip Number 4
Demonstrate your eagerness to learn and develop by researching the latest trends in the automotive industry. Showing that you are proactive about your professional growth can set you apart as a candidate who aligns with the company's goals.
We think you need these skills to ace Vehicle Sales Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Vehicle Sales Consultant. Highlight your ability to exceed customer expectations and create long-term relationships in your application.
Tailor Your CV: Customise your CV to reflect your experience in sales, customer service, and any relevant automotive knowledge. Emphasise your achievements in meeting sales targets and your passion for the Volvo brand.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully engaged customers and achieved sales goals in the past.
Follow Application Instructions: Ensure you submit your application through the specified platform, which is LinkedIn in this case. Double-check that all required documents are included and that your contact information is accurate.
How to prepare for a job interview at LinkedIn
✨Know Your Product
Familiarise yourself with the Volvo brand and its vehicles. Understand the features, benefits, and unique selling points of the models you will be discussing. This knowledge will help you answer questions confidently and demonstrate your passion for the brand.
✨Practice Your Communication Skills
Since the role involves a lot of customer interaction, practice your communication skills. Be prepared to introduce yourself enthusiastically, ask open-ended questions, and actively listen to the interviewer's responses. This will showcase your ability to engage with customers effectively.
✨Demonstrate Your Customer-Centric Approach
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you created a positive experience and built long-term relationships. This will show that you align with the company's vision of exceeding customer expectations.
✨Be Ready for Role-Play Scenarios
Expect to participate in role-play scenarios during the interview, such as handling a customer inquiry or conducting a test drive. Practising these scenarios beforehand can help you feel more comfortable and showcase your sales techniques and customer service skills.
