At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and achieve sales targets.
- Company: Stratstone is dedicated to providing top-notch service in the automotive industry.
- Benefits: Enjoy 33 days holiday, birthday off, great pension, and mental health support.
- Why this job: Join a diverse team that values your growth and well-being while making an impact.
- Qualifications: Experience in automotive sales and team management is essential.
- Other info: Stratstone promotes inclusivity and offers extensive training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about steering your team to success? Do you have an analytical mindset and strive to exceed targets? If so, you’ll be a perfect fit at Stratstone. We love people who value exceptional customer experiences, in the same way that we do; Stratstone is committed to providing our customers with the highest level of service. As a Retail Manager, you’ll play a critical role in ensuring every one of our customers receives an outstanding experience throughout their journey with us.
Duties, Responsibilities & Person Specification
We grow our own talent! We provide you with all the training and development opportunities you will need to succeed. Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive. We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!), great pension, generous commission schemes, reward savings, and much more.
When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).
What you’ll bring to the role:
- A passion for providing outstanding experiences that keep customers coming back to our dealerships.
- Supporting the Sales Manager in overseeing the Sales Executive prospect system, ensuring all information is being entered, updated, and used effectively.
- A conscientious approach, always striving to observe regulations, policies, and guidelines, as well as adhering to all FCA regulations and standards for Finance & Insurance.
- Motivation for achieving department profitability, finance, and customer experience objectives.
- An analytical mindset with the ability to reflect and interpret financial information, regularly drawing up business reports for Senior Management.
- Passion for helping others to grow and develop, regularly providing training, coaching, and guidance to Sales Executives, supporting them to become the best they can be.
- Detailed experience of automotive sales with similar profile brands, as well as working in a team with shared objectives and personal performance goals.
- Sales staff management experience.
Stratstone is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor. Stratstone is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager (Wolverhampton)
✨Tip Number 1
Familiarise yourself with the automotive industry, especially focusing on brands similar to Stratstone. Understanding their sales strategies and customer service approaches will give you an edge in discussions during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where your coaching and training led to improved performance or customer satisfaction.
✨Tip Number 3
Demonstrate your analytical mindset by being ready to discuss how you've used financial data to drive business decisions. Prepare to share insights from previous reports you've created and how they impacted your team's success.
✨Tip Number 4
Research Stratstone's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to this culture and support a diverse workforce, as this aligns with their values and mission.
We think you need these skills to ace Business Manager (Wolverhampton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and automotive sales. Use keywords from the job description to demonstrate that you meet the specific requirements of the Business Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your analytical mindset. Mention specific examples of how you've exceeded targets in previous roles and how you can contribute to Stratstone's success.
Highlight Leadership Skills: Emphasise your experience in managing sales staff and providing training and coaching. Discuss how you have motivated teams to achieve shared objectives and personal performance goals.
Showcase Your Analytical Abilities: Include examples of how you've interpreted financial information and created business reports in past positions. This will demonstrate your capability to reflect on data and make informed decisions, which is crucial for the role.
How to prepare for a job interview at Placed
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for providing outstanding customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in previous positions. Bring examples of business reports you've created or financial information you've interpreted to showcase your analytical mindset.
✨Highlight Your Leadership Experience
Since the role involves supporting and training Sales Executives, be ready to talk about your experience in managing teams. Share stories that illustrate your ability to coach and develop others to achieve their best.
✨Understand the Company Culture
Research Stratstone's commitment to inclusivity and employee wellbeing. Be prepared to discuss how you align with these values and how you can contribute to a positive workplace culture.