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For Companies At a Glance
- Tasks: Prepare tribunal case files and manage communication with stakeholders.
- Company: Join a large government organisation with offices across Wales, promoting accessibility.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive work environment.
- Why this job: Make a real impact while developing your skills in a dynamic setting.
- Qualifications: No specific qualifications required; just a passion for service and organisation.
- Other info: Initial 12-week contract with potential for extension and DBS check covered.
Your new company
You will be working for a large government organisation with offices across Wales. The organisation offers hybrid working and offices are accessible via public transport routes.
Your new role
- Preparing tribunal case files by acknowledging applications within the required timescales and maintaining an accurate record of incoming and outgoing correspondence.
- Arranging dates for hearings and securing panel members to take part in them.
- Communicating both verbally and in writing with a range of stakeholders ensuring that accurate records are maintained.
- Collating and distributing tribunal reports and tribunal hearing decisions to a range of stakeholders within the required timescales.
- Recording accurate information which is used to monitor the number of hearings that take place and how many tribunal members take part in the hearings.
What you'll need to succeed
- Managing a Quality Service
- Working with large case loads
- Delivering at Pace
- Making Effective Decisions
What you'll get in return
- 37 hours per week Monday to Friday
- £16.32 per hour
- Hybrid working - base Cardiff or Merthyr
- Minimum of 1 day per week in the office
- 12 weeks initially with possible extension
- DBS check covered by agency
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Tribunal Officer employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tribunal Officer
✨Tip Number 1
Familiarise yourself with tribunal processes and procedures. Understanding how tribunals operate will not only help you in the role but also impress during any interviews.
✨Tip Number 2
Network with current or former tribunal officers if possible. They can provide insights into the day-to-day responsibilities and share tips on how to excel in the position.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed large workloads or tight deadlines in previous roles. This will show that you can handle the demands of the job.
✨Tip Number 4
Brush up on your communication skills, both verbal and written. Being able to convey information clearly and effectively is crucial for this role, so practice articulating your thoughts.
We think you need these skills to ace Tribunal Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Tribunal Officer position. Tailor your application to highlight your relevant experience in managing case files, communication, and decision-making.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience with large case loads, quality service management, and effective decision-making. Use bullet points for clarity and include specific examples of your achievements in similar roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention how your skills align with the job requirements, particularly in maintaining accurate records and communicating with stakeholders. Keep it concise and focused.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Tribunal Officer role.
How to prepare for a job interview at Hays Business Support
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Tribunal Officer. Familiarise yourself with the processes involved in preparing tribunal case files and the importance of maintaining accurate records. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since the role involves communicating with various stakeholders, be prepared to discuss your communication style. Provide examples of how you've effectively communicated both verbally and in writing in previous roles, especially in high-pressure situations.
✨Demonstrate Organisational Skills
With large case loads to manage, it's crucial to showcase your organisational skills. Prepare to discuss specific strategies you use to stay organised and ensure deadlines are met, particularly when arranging hearings and managing correspondence.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to make effective decisions and deliver at pace. Think of examples from your past experiences where you had to make quick decisions or manage multiple tasks simultaneously, and be ready to explain your thought process.
