Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Prepare tribunal case files and manage communication with stakeholders.
- Company: Join a large government organisation with offices across Wales, promoting accessibility and hybrid work.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive work environment.
- Why this job: Make a real impact while developing your skills in a dynamic setting.
- Qualifications: No specific qualifications required; just bring your organisational skills and enthusiasm.
- Other info: Initial 12-week contract with potential for extension and DBS check covered.
You will be working for a large government organisation with offices across Wales. The organisation offers hybrid working and offices are accessible via public transport routes.
Your new role involves:
- Preparing tribunal case files by acknowledging applications within the required timescales and maintaining an accurate record of incoming and outgoing correspondence.
- Arranging dates for hearings and securing panel members to take part in them.
- Communicating both verbally and in writing with a range of stakeholders ensuring that accurate records are maintained.
- Collating and distributing tribunal reports and tribunal hearing decisions to a range of stakeholders within the required timescales.
- Recording accurate information which is used to monitor the number of hearings that take place and how many tribunal members take part in the hearings.
What you’ll need to succeed:
- Managing a Quality Service
- Working with large case loads
- Delivering at Pace
- Making Effective Decisions
What you’ll get in return:
- 37 hours per week, Monday to Friday
- £16.32 per hour
- Hybrid working - base Cardiff or Merthyr, minimum of 1 day per week in the office
- 12 weeks initially with possible extension
- DBS check covered by agency
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tribunal Officer
✨Tip Number 1
Familiarise yourself with tribunal processes and procedures. Understanding how tribunals operate will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the legal or public sector. Engaging with current or former tribunal officers can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Highlight your organisational skills in conversations and interviews. Given the nature of the job, showcasing your ability to manage large case loads and maintain accurate records will set you apart.
✨Tip Number 4
Prepare for situational questions that assess your decision-making abilities. Think of examples from your past experiences where you had to make effective decisions under pressure, as this is crucial for the role.
We think you need these skills to ace Tribunal Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Tribunal Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in managing case files, communication with stakeholders, and handling large workloads. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Provide specific examples of how you have successfully managed similar tasks in the past, such as preparing case files or coordinating hearings.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Tribunal Officer role.
How to prepare for a job interview at Hays Business Support
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Tribunal Officer. Familiarise yourself with the processes involved in preparing tribunal case files and the importance of maintaining accurate records.
✨Demonstrate Communication Skills
Since the role involves communicating with various stakeholders, be prepared to showcase your verbal and written communication skills. Consider examples from your past experiences where you effectively communicated complex information.
✨Showcase Your Organisational Skills
With large case loads and tight deadlines, it's crucial to demonstrate your organisational abilities. Prepare to discuss how you manage multiple tasks and ensure timely delivery of tribunal reports and decisions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills and ability to deliver at pace. Think of situations where you had to make quick decisions under pressure and how you handled them.
