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- Tasks: Engage with customers via phone, providing quotes and managing sales processes.
- Company: Join a leading Builders Merchant supplying essential building materials.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team, build relationships, and make a real impact in sales.
- Qualifications: Experience in sales within the builders merchant sector is essential.
- Other info: This is a senior role, ideal for those with local market knowledge.
The predicted salary is between 36000 - 60000 £ per year.
Our client are a leading Builders Merchant providing building supplies to a mixture of contractors, house builders, housing associations, and end users. An exciting opportunity has arisen in a busy branch in North London to join their branch as an Internal Sales person. This role is telesales based and will involve the following:
- Taking telephone sales enquiries ensuring high levels of customer service are given at all times
- Provide quotations both over the phone and via emails
- Manage the sales process from start to finish
- Liaise with transport to ensure that customers are informed of any changes to their delivery times and dates
- Build lasting relationships with your customers to ensure repeat business from them
- Call your customers on a regular basis to update them with any sales and offers on within the branch
- Call lapsed accounts and non-spending accounts to try and get them spending with the company again
- Maintain a strong margin to ensure the best possible sales price is attained
- Cross basket sell by finding out what job the customer has and find out what other products can be provided by the company
This is a Senior Sales position within the branch and as such, only an experienced Builders Merchant professional will be considered for the job. Ideally the candidate will already have experience within the local market place and have a good understanding of who the customers are.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales - Builders Merchant
✨Tip Number 1
Familiarise yourself with the local builders' merchant market. Understanding the key players, trends, and customer needs in North London will give you an edge during interviews and help you demonstrate your expertise.
✨Tip Number 2
Brush up on your telesales skills. Since this role is heavily focused on phone sales, practice your communication techniques to ensure you can engage customers effectively and handle objections confidently.
✨Tip Number 3
Prepare examples of how you've built lasting customer relationships in previous roles. Being able to share specific instances where you've successfully retained clients or increased sales will showcase your suitability for this senior position.
✨Tip Number 4
Research the company's product range and any recent promotions. Showing that you are knowledgeable about their offerings and can suggest cross-selling opportunities will highlight your proactive approach and fit for the role.
We think you need these skills to ace Internal Sales - Builders Merchant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly within the builders merchant sector. Emphasise any previous roles where you've managed customer relationships or handled telesales.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and manage the sales process effectively.
Showcase Your Communication Skills: Since this role involves a lot of telephone communication, ensure your application reflects your strong verbal communication skills. You might include examples of how you've successfully communicated with customers in past roles.
Highlight Your Local Market Knowledge: If you have experience in the local market, make sure to mention it. Discuss your understanding of the customer base and how it can benefit the company, as this is a key aspect of the role.
How to prepare for a job interview at Click To Hired
✨Know Your Products
Familiarise yourself with the range of building supplies offered by the company. Being able to discuss specific products and their benefits will demonstrate your expertise and help you build rapport with potential customers.
✨Understand the Customer Base
Research the types of contractors, house builders, and housing associations that the company serves. Tailoring your responses to show an understanding of their needs will set you apart from other candidates.
✨Demonstrate Strong Communication Skills
Since the role is telesales based, practice clear and confident communication. Be prepared to showcase how you would handle customer enquiries and provide quotations effectively during the interview.
✨Showcase Relationship-Building Skills
Prepare examples of how you've successfully built and maintained customer relationships in previous roles. Highlighting your ability to follow up with lapsed accounts and encourage repeat business will be crucial.
