Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service delivery for Commercial Insurance customers and process new business and renewals.
- Company: Join a dynamic, independent insurance firm with a strong reputation and high staff retention.
- Benefits: Enjoy a full-time role with opportunities for career development and salary growth.
- Why this job: Be part of a supportive team that values exceptional customer service and professionalism.
- Qualifications: Experience in Commercial Insurance, excellent admin skills, and a passion for customer service are essential.
- Other info: Elite Staffing Solutions is the recruitment agency for this exciting opportunity.
The predicted salary is between 28800 - 43200 £ per year.
If you are a service-driven Account Handler looking to develop your career within insurance and increase your salary, we have a unique opportunity to join an exceptional team at an independent firm with high staff retention, specialising in commercial schemes-based products in the West Bromwich area. A leading, dynamic, and ambitious insurance business with a UK presence needs a full-time Insurance Account Handler to join their growing team.
The successful candidate will know how to deliver exceptional service to Commercial Insurance customers. Experience in new business, processing renewals, carrying out mid-term adjustments, and knowledge of the market are essential. The successful candidate will be responsible for managing the service delivery to Commercial Insurance customers. The main duties include:
- Processing new business
- Processing renewals
- Carrying out mid-term adjustments
- Responding to general queries
- Converting warm leads
- Handling some low-level sales
Providing exceptional service to your customers is paramount. The successful candidate must have:
- Experience in dealing with Commercial Insurance business
- Excellent administrative skills and background
- Knowledge of commercial products and the insurance market
- Excellent customer service skills
- Proven track record of retention
- Passion for customer service and professionalism
- Excellent communication skills
If this sounds like the sort of role you crave, get in touch! If providing exceptional service is at your core, this could be the role for you.
Contact Detail:
Elite Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work in commercial schemes. Attend local events or join online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends and changes in the commercial insurance market. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying informed and relevant in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer service in previous roles. Highlighting your experience with renewals and mid-term adjustments can showcase your expertise and align with what we're looking for.
✨Tip Number 4
Research our company values and mission at StudySmarter. Understanding what we stand for will help you tailor your approach and show how your personal values align with ours, making you a more attractive candidate.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance. Focus on your roles involving new business, renewals, and mid-term adjustments. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and professionalism. Mention your understanding of the insurance market and how your background aligns with the company's needs. Be sure to express why you want to join their team specifically.
Highlight Relevant Skills: In your application, emphasise your excellent administrative skills and communication abilities. Provide examples of how you've successfully managed customer relationships and contributed to retention in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at Elite Staffing Solutions
✨Showcase Your Customer Service Skills
Since exceptional customer service is paramount for this role, be prepared to share specific examples of how you've delivered outstanding service in previous positions. Highlight any situations where you went above and beyond to meet a client's needs.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the latest trends and developments in the commercial insurance market. Be ready to discuss your understanding of commercial products and how they can benefit clients, as this will show your passion and expertise in the field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle various customer scenarios. Practice articulating your thought process and decision-making skills when faced with challenges, such as processing renewals or managing mid-term adjustments.
✨Highlight Your Administrative Skills
As excellent administrative skills are essential for this role, be sure to mention your experience with documentation, organisation, and time management. Provide examples of how you've successfully managed multiple tasks while maintaining accuracy and efficiency.
