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- Tasks: Support Volkswagen Group's workshops by diagnosing and resolving complex vehicle issues remotely.
- Company: Join DEKRA Automotive, a global leader in technical services with a strong reputation.
- Benefits: Enjoy 25 days annual leave, private health insurance, and an EV salary sacrifice scheme.
- Why this job: Be at the forefront of automotive diagnostics while influencing repairs for iconic brands.
- Qualifications: Experience in vehicle diagnostics and repair is essential; workshop knowledge is a plus.
- Other info: Work from a state-of-the-art National Learning Centre in Wymbush.
The predicted salary is between 36000 - 60000 £ per year.
Location: Volkswagen Group's National Learning Centre, Wymbush
Salary: Competitive, DOE
Contract: Permanent, Full time
Benefits: 25 days annual leave + bank holidays, Holiday buy/sell scheme, Private health insurance, Pension contributions, Eye test vouchers, EV salary sacrifice scheme, Employee Assistance Programme
Ready to step away from the tools but stay at the forefront of diagnostics and repair expertise. Join the team that supports Volkswagen Group's renowned Technical Support function and use your workshop knowledge to solve complex vehicle issues remotely.
You'll be based at their state-of-the-art National Learning Centre in Wymbush, working for DEKRA Automotive - a global leader in technical services, operating in 50+ countries. This is a unique opportunity to influence repairs across the national Retailer network, improve service quality, and shape future technical solutions across iconic brands like Audi, SEAT, Å koda, Volkswagen and VW Commercial Vehicles.
About the Role: We are recruiting a Repair Quality Specialist to provide high-level technical support for Volkswagen Group's Authorised Repairer Workshops. You'll work as part of their Technical Support Team, helping to triage and resolve complex repair cases, especially in high-volume situations.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Diagnostics & Repair Specialist - Volkswagen Group
✨Tip Number 1
Familiarise yourself with the latest diagnostic tools and technologies used by Volkswagen Group. Being knowledgeable about their specific systems will not only boost your confidence but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current employees or professionals in the automotive diagnostics field. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully diagnosed and resolved complex vehicle issues. Having specific examples ready will showcase your problem-solving skills and practical experience, making you a standout candidate.
✨Tip Number 4
Research Volkswagen Group's values and recent developments in their technical support services. Tailoring your conversation to align with their goals will show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Vehicle Diagnostics & Repair Specialist - Volkswagen Group
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Vehicle Diagnostics & Repair Specialist position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in vehicle diagnostics and repair, particularly in a technical support capacity. Use specific examples to demonstrate your problem-solving abilities and knowledge of Volkswagen Group vehicles.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the automotive industry and your understanding of Volkswagen Group's values. Mention how your expertise can contribute to their Technical Support function and improve service quality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the automotive sector.
How to prepare for a job interview at Click To Hired
✨Showcase Your Technical Knowledge
Make sure to brush up on your vehicle diagnostics and repair knowledge, especially related to Volkswagen Group brands. Be prepared to discuss specific technical issues you've encountered and how you resolved them.
✨Demonstrate Problem-Solving Skills
Since the role involves triaging complex repair cases, be ready to share examples of how you've approached and solved difficult problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with the Company
Research DEKRA Automotive and its relationship with Volkswagen Group. Understanding their values and mission will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you.
