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For Companies At a Glance
- Tasks: Lead and motivate your team while ensuring an amazing shopping experience for customers.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through their products.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and employee discounts.
- Why this job: Be a key player in a supportive environment that values teamwork and personal development.
- Qualifications: Bring your retail experience, people skills, and a positive attitude to inspire others.
- Other info: This role is perfect for those who thrive in dynamic settings and love connecting with people.
The predicted salary is between 30000 - 42000 £ per year.
As an Assistant Store Manager, your focus is on motivating your team and providing each customer with a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by assisting with day-to-day business activities.
Qualifications
- High on energy, low on ego, and with a sense of humor!
- You are unique because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales.
- As an Assistant Store Manager, you are inspiring and performance-oriented.
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioral change and develop others.
- Decision-making and problem-solving skills.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Oxford Street (40 hours)
✨Tip Number 1
Familiarise yourself with the brand values and culture of Rituals. Understanding their mission and how they engage with customers will help you align your approach during interviews and demonstrate that you're a perfect fit for the team.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your leadership skills and ability to motivate a team. Highlight instances where you've successfully improved customer satisfaction or sales, as these are key aspects of the role.
✨Tip Number 3
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing for situational questions. Think about challenges you've faced in previous roles and how you resolved them, as this will show your capability to handle the responsibilities of an Assistant Store Manager.
We think you need these skills to ace Assistant Store Manager - Oxford Street (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements related to customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for motivating teams and providing excellent customer service. Share specific examples of how you've successfully coached team members or improved store performance in the past.
Showcase Your Leadership Skills: During the application process, highlight your decision-making and problem-solving abilities. Mention instances where you took charge or made impactful decisions that benefited your team or store.
Research Rituals: Familiarise yourself with Rituals' brand values and culture. Understanding their approach to customer experience and teamwork will help you align your application with what they are looking for in an Assistant Store Manager.
How to prepare for a job interview at Job Traffic
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and inspire your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your communication and coaching skills.
✨Demonstrate Customer Focus
Since providing a meaningful shopping experience is key, think of specific instances where you went above and beyond for a customer. This will show your commitment to excellent customer service.
✨Emphasise Teamwork
Discuss how you foster a culture of trust and collaboration within your team. Share experiences where you helped create a positive work environment or resolved conflicts effectively.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about decision-making and problem-solving. Prepare examples of challenges you've faced in previous roles and how you approached them, showcasing your ability to think on your feet.
