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For Companies At a Glance
- Tasks: Assist in managing the branch, ensuring excellent customer service and product knowledge.
- Company: CTD Tiles is a top retailer in the tile industry, now part of the Topps Group.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact in a growing company with a strong reputation.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: This role offers a chance to work with a diverse range of high-quality products.
The predicted salary is between 28800 - 43200 £ per year.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.
We are looking for a dynamic and experienced Assistant Branch Manager to join our team.
Role Overview: This role blends product knowledge and...
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with CTD Tiles and the Topps Group. Understanding their product range and customer service ethos will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of CTD Tiles or the Topps Group. They can provide valuable insights into the company culture and expectations, which can be beneficial in your conversations.
✨Tip Number 3
Prepare to discuss your previous experience in retail management, particularly in the tile or home improvement sectors. Highlight specific examples where you've successfully led a team or improved customer satisfaction.
✨Tip Number 4
Showcase your passion for tiles and design. Being able to speak enthusiastically about trends in the industry or innovative products can set you apart as a candidate who truly cares about the role.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Company: Familiarise yourself with CTD Tiles and its recent acquisition by the Topps Group. Highlight your understanding of their product range and customer service ethos in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail management, particularly in the tile or home improvement sectors. Emphasise any leadership roles and achievements that align with the responsibilities of a Deputy Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the tile industry and your commitment to exceptional customer service. Use specific examples from your past experiences to demonstrate how you can contribute to CTD Tiles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Confidential
✨Showcase Your Product Knowledge
As a Deputy Manager at CTD Tiles, having a strong understanding of the products is crucial. Be prepared to discuss specific tiles, their features, and how they can meet customer needs. This will demonstrate your expertise and passion for the industry.
✨Emphasise Customer Service Skills
CTD Tiles prides itself on exceptional customer service. Share examples from your previous roles where you went above and beyond for customers. Highlighting your ability to handle difficult situations with grace will set you apart.
✨Demonstrate Leadership Qualities
As an Assistant Branch Manager, you'll need to show that you can lead a team effectively. Discuss your experience in managing teams, resolving conflicts, and motivating staff. Providing concrete examples will help illustrate your leadership style.
✨Research the Company and Its Values
Before the interview, take some time to learn about CTD Tiles and its recent acquisition by the Topps Group. Understanding the company's values and goals will allow you to tailor your responses and show that you're genuinely interested in being part of their team.
