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- Tasks: Join our Credit Control Team as an Administrator Apprentice, handling customer queries and supporting accounts.
- Company: Sysco is a leading food service distributor, dedicated to quality and innovation.
- Benefits: Enjoy discounts, wellbeing support, flexible holidays, and a Cycle to Work Scheme.
- Why this job: Gain hands-on experience, develop skills, and progress towards management in a supportive environment.
- Qualifications: No finance experience needed; just bring your enthusiasm and a GCSE in Maths and English.
- Other info: Complete an online psychometric task as part of the application process.
Qualification: Level 3 Business Administrator Apprenticeship
Location: Ashford Kent
Working hours: 37.5 per week
Our Apprenticeship Programme is not one size fits all. Just like our delicious food, our scheme is carefully prepared to help you learn more, experience more and succeed more.
The Business Administrator Level 3 apprenticeship programme is a fantastic opportunity to learn whilst working, including supporting and engaging with different parts of the organisation and communicating with key stakeholders. When joining the Credit Control Team as an Administrator Apprentice you will get hands on experience with clients and is a great way of progressing towards management responsibilities as part of career development.
Support will be given throughout your apprenticeship with mentors guiding you through the role and continuous development of skills and behaviours to exceed personal goals and business objectives.
The apprenticeship will provide on the job training, where you will apply new skills and knowledge gained to real life operations such as:
- Handle all inbound customer calls & emails in a polite & empathetic manner
- Ensure all customer queries are dealt with effectively & efficiently
- Maintain effective liaison with a range of internal staff & customers and keeping accurate records of all correspondence
- Assist Credit Control with their portfolio of accounts when required
Skills and competencies required:
- Experience with Microsoft packages – ideally prior knowledge of SAP
- Experience of having worked in a fast moving, pressurised team environment with a large volume of inbound calls
- Excellent customer service & administrative skills.
- High level of accuracy and attention to detail
- Excellent interpersonal & problem-solving skills
- Reliable team player
- GCSE 3/D/Level 1 in Maths and English
Benefits Sysco Perks:
- Access hundreds of discounts, cashback deals and exclusive offers at High Street stores, restaurants, cinemas, and attractions through LifeWorks Perks.
- Employee assistance helpline and wellbeing portal - Access confidential support, resources and services for your mental, physical, social, and financial wellbeing, any time, 24/7.
- Excellent work life balance including additional holiday - Purchase up to 5 additional days annual leave per year.
- Cycle to Work Scheme
This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.
Contact Detail:
Brakes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transactional Finance Administrator - Apprenticeship
✨Tip Number 1
Familiarise yourself with the basics of finance and customer service. Understanding key concepts will help you engage more effectively during interviews and discussions with our team.
✨Tip Number 2
Practice your communication skills, especially in handling customer queries. Role-playing scenarios can help you feel more confident when dealing with real-life situations in the role.
✨Tip Number 3
Get comfortable with Microsoft Office applications, particularly Excel. Being able to demonstrate your proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Research our company culture and values. Showing that you align with our mission and are enthusiastic about contributing to our team can make a strong impression during the selection process.
We think you need these skills to ace Transactional Finance Administrator - Apprenticeship
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Transactional Finance Administrator position. Tailor your application to highlight how your experiences align with these requirements.
Highlight Relevant Skills: Emphasise your experience with Microsoft packages and any customer service roles you've held. If you have prior knowledge of SAP, make sure to mention it, as this is a key requirement for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the apprenticeship and your willingness to learn. Mention specific examples of how you’ve demonstrated excellent customer service and problem-solving skills in past experiences.
Prepare for the Psychometric Task: Since the application process includes an online psychometric task, practice similar assessments if possible. This will help you feel more confident and prepared when you receive the task from the recruitment team.
How to prepare for a job interview at Brakes
✨Show Your Enthusiasm for Learning
As this is an apprenticeship, it's crucial to demonstrate your eagerness to learn and grow. Share examples of how you've embraced new challenges in the past and express your excitement about gaining hands-on experience in finance.
✨Familiarise Yourself with Microsoft Packages
Since experience with Microsoft packages is required, make sure you brush up on your skills before the interview. If you have any prior knowledge of SAP, mention it, as it will show that you're prepared and capable of handling the software used in the role.
✨Prepare for Customer Service Scenarios
Given the emphasis on excellent customer service, think of specific situations where you've successfully handled customer queries or resolved issues. Be ready to discuss these experiences and how they relate to the responsibilities of the role.
✨Highlight Your Teamwork Skills
This position requires a reliable team player, so be prepared to talk about your experiences working in a team environment. Share examples of how you've collaborated with others to achieve common goals, especially in high-pressure situations.
