Business Manager - Birmingham

OverviewBold brows and even bolder opportunities await at Benefit home of feel-good beauty and dream big careers. Apply today for our Full-Time Business Manager position in Sephora Birmingham!Calling all rule-breakers innovators & fun-loving self-starters! Are you smart sassy & scrappy Do you love to laugh out loud Youre just what were lookin for Gorgeous! Were Benefit Cosmetics the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco today were in 59 countries with more than 3000 BrowBars & 6000 trained service experts worldwide.At Benefit we believe laughter is the best cosmetic because when were laughing & having fun thats when were our most beautiful. Were known to work smart & laugh hard.Sound like you Youve come to the right place! Were living proof that premium brands dont have to be serious. Let others do all the science and molecule stuff were here to transform customers into better versions of themselves and have a ton of fun doing it.It means looking good and staying positive every customer you approach will see you as the face of our brand. Youre going to love doing all those makeovers with our best-selling products and theyll love you for making them look amazing.ResponsibilitiesThe Business Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.Duties for a Business Manager IncludeManagement Managing Brow and Beauty Experts by motivating staff and delegating roles ensuring sales targets are met and high customer service standards are maintained.Sales Goals Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors making connections with customers demonstrating products carrying out beauty/brow services and booking repeat appointments. Brow services – Waxing Tinting and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)Teamwork Through daily team meetings effective communication and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targetsPromotion and Special Events Building business with innovation by creating both in-store and external events through linkups interdepartmental events and counter events including new product releases and charity events.Stock Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.Communication You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.Administration You will be responsible for ensuring daily weekly monthly and yearly administration is completed and where necessary assisting with area manager administration.Staff Rotas You will ensure staff rotas are completed fairly and on a monthly basis.Hygiene and Housekeeping You will ensure the counter and displays are kept clean and hygienic at all times.QualificationsBusiness Managers may be required to work weekends late nights and bank holidays.Benefit is filled with both laughter and hard work making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If youre the type of person who puts the word no before the word problem then the Business Manager position may be the fabulous opportunity for you.Our mission at Benefit is to To build a beauty community for all. Dedicated to doing good and feeling good As an equal opportunity employer we stay true to our mission. We celebrate difference and encourage everyone to be their authentic self. We use video interview as part of our recruitment process but if you have additional needs that requires some flexibility please contact .Required Experience:Manager Key Skills Business Development,Sales Experience,Management Experience,Microsoft Outlook,QuickBooks,Lawson,Banking,Business Management,Conflict Management,Strategic Planning,Leadership Experience,negotiation Employment Type : Full-Time Experience: years Vacancy: 1