Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers via email and Instagram, providing top-notch support.
- Company: Join Mighty Kids Supplements, a thriving family-run business with over 100k happy customers.
- Benefits: Enjoy remote work flexibility and the chance to grow within a dynamic team.
- Why this job: Be part of a passionate team making a real impact in children's nutrition.
- Qualifications: 1-3 years of experience, excellent communication skills, and a proactive attitude required.
- Other info: Availability on Tuesdays, Fridays, and one Saturday a month is essential.
The predicted salary is between 24000 - 36000 £ per year.
Mighty Kids Supplements is a fast growing family-run business, having achieved around £10M revenue in its second year of trading, with a customer base of over 100k. We are looking for someone who takes pride in ensuring a truly exceptional customer experience. Demonstrable knowledge of nutritional principles or dietary supplementation is an advantage.
The role is for between 20-40 hours per week. It is fully remote with a somewhat flexible work schedule, but it is very intensive and requires a lot of motivation and commitment. You will be one of a team of 5, facing messages from over 100k customers. Tuesday and Friday availability is required (6 hours at any time of the day), along with one Saturday per month (8 hours).
Marketing experience and/or familiarity with using Canva for the creation of social media content may be an advantage.
Responsibilities- Communicate with customers via email and IG
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- At least 1 - 3 years' of relevant work experience
- Excellent verbal, written, and interpersonal skills
- Comfortable working from own initiative
- Ability to multi-task, organize, and prioritize work
The role offers opportunity to progress, and for the right candidate there may be the opportunity to carve out your own role as the company grows.
If you wish to apply for the role, please take the following skills test provided by a third party outside the LinkedIn platform: Test Link. In order for your application to be considered, you must complete the test with your webcam enabled, and you must keep the test window in full-screen mode.
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with Mighty Kids Supplements and their product range. Understanding their offerings will help you answer customer queries more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your nutritional knowledge and dietary supplementation principles. This will not only give you an edge during the interview but also show that you're committed to providing exceptional customer service.
✨Tip Number 3
Prepare for the skills test by ensuring your webcam and technology are set up correctly. Practising in a full-screen mode can help you feel more comfortable and focused during the actual test.
✨Tip Number 4
Highlight any experience you have with social media or marketing, especially if you've used Canva. This could set you apart from other candidates and show your versatility in the role.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required. Highlight your relevant experience in customer service and any knowledge of nutritional principles or dietary supplements.
Tailor Your CV: Customise your CV to reflect your experience in customer service, particularly focusing on your ability to communicate effectively and manage multiple tasks. Mention any marketing experience or familiarity with tools like Canva if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer experiences. Include specific examples of how you've successfully handled customer inquiries or challenges in the past.
Complete the Skills Test: Before submitting your application, ensure you complete the required skills test with your webcam enabled and in full-screen mode. This is crucial for your application to be considered.
How to prepare for a job interview at Career Wallet
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to help a customer, as this will resonate well with Mighty Kids Supplements' focus on customer satisfaction.
✨Demonstrate Your Knowledge of Nutritional Principles
Since the role involves answering questions about dietary supplements, brush up on basic nutritional principles. Be prepared to discuss any relevant experience or knowledge you have in this area, as it could give you an edge over other candidates.
✨Highlight Your Remote Work Skills
Given that the position is fully remote, emphasise your ability to work independently and manage your time effectively. Share strategies you use to stay motivated and organised while working from home, especially in a fast-paced environment.
✨Prepare for Team Collaboration
As you'll be part of a small team, it's important to show that you can collaborate effectively. Discuss your experience working in teams, how you handle communication, and any tools you use to stay connected with colleagues, especially in a remote setting.
