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- Tasks: Help ensure holiday homes are clean and ready for guests, supporting the Accommodation Manager.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with stunning locations.
- Benefits: Enjoy flexible shifts, discounts on holidays, meals, and leisure activities, plus 24/7 support.
- Why this job: Be part of a fun team culture that values growth, wellbeing, and creating unforgettable guest experiences.
- Qualifications: No specific qualifications required; just a passion for hospitality and teamwork.
- Other info: Background checks will be conducted to ensure a safe environment for all.
The predicted salary is between 22606 - 33000 £ per year.
Join our housekeeping team as an assistant manager for a career with more shine! There’s something special about creating unforgettable moments for people on holiday. As an Assistant Accommodation Manager at Parkdean Resorts, you’ll team up with the Accommodation Manager to make sure our holiday homes are guest-ready, sparkling clean, and picture-perfect - creating spaces where unforgettable memories begin!
So, why Parkdean Resorts?
- Flexible shift patterns helping you achieve a good work/life balance.
- The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing...
- Making sure our holiday homes are sparkling clean, super safe, and in great shape for our guests to enjoy every time they stay.
- Supporting the Accommodation Manager to recruit new cleaners.
- Ensuring you have a well-trained team of cleaners who meet our standards, enabling us to consistently achieve the required number of cleans, maintain efficient cleaning times, and stay within cost per clean targets.
- Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.
- Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.
- Check cleaning standards with your Accommodation Supervisors and fix any slip-ups promptly.
- Putting guests first, you and your team will create lasting connections and quickly resolve any queries, ensuring their stay is as smooth and enjoyable as possible.
- Use our systems to keep processes smooth and data accurate.
- Make sure your team handles chemicals and cleaning materials safely, always following COSHH guidelines.
Are we the right fit for you?
At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every single day. We’re Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie.
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Accommodation Manager
✨Tip Number 1
Familiarise yourself with Parkdean Resorts' values and mission. Understanding their commitment to creating unforgettable moments for guests will help you align your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Parkdean Resorts. They can provide valuable insights into the company culture and what it takes to succeed as an Assistant Accommodation Manager, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience in managing teams and ensuring high standards of cleanliness. Be ready to share specific examples of how you've improved processes or handled guest feedback in previous roles.
✨Tip Number 4
Showcase your passion for hospitality and customer service. Highlight any relevant experiences where you've gone above and beyond to create a positive experience for guests, as this aligns perfectly with the role's focus on guest satisfaction.
We think you need these skills to ace Assistant Accommodation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or management roles. Emphasise any previous work where you ensured cleanliness and guest satisfaction, as these are key aspects of the Assistant Accommodation Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating memorable experiences for guests. Mention specific examples of how you've contributed to a positive environment in past roles, and explain why you're excited about working with Parkdean Resorts.
Highlight Teamwork Skills: Since the role involves supporting the Accommodation Manager and leading a team, be sure to showcase your teamwork and leadership skills. Provide examples of how you've successfully worked with others to achieve common goals.
Showcase Problem-Solving Abilities: Discuss any experiences where you've had to resolve issues quickly and effectively, especially in a customer service context. This will demonstrate your ability to handle guest queries and improve their stay, which is crucial for this position.
How to prepare for a job interview at Parkdean Resorts
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable experiences for guests. Share any relevant experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on guest enjoyment.
✨Demonstrate Team Leadership Skills
As an Assistant Accommodation Manager, you'll be supporting the Accommodation Manager and leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed or motivated a team in the past.
✨Familiarise Yourself with Cleaning Standards
Understanding cleaning protocols and standards is crucial for this role. Brush up on COSHH guidelines and be ready to discuss how you would ensure your team adheres to these standards while maintaining efficiency.
✨Prepare for Problem-Solving Scenarios
The interview may include situational questions about handling guest feedback or resolving issues. Think of specific examples where you've turned negative feedback into positive outcomes, showcasing your ability to improve services.
