Client Relationship Manager
Client Relationship Manager

Client Relationship Manager

Glasgow Full-Time 28800 - 42000 £ / year (est.) No home office possible
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Q

At a Glance

  • Tasks: Grow client accounts and prospect new business through calls and emails.
  • Company: Join QA, a leading company focused on client relationships and sales growth.
  • Benefits: Enjoy uncapped commission, 27 days holiday, and wellness perks like gym memberships.
  • Why this job: Be part of a vibrant team with exciting rewards and a focus on personal development.
  • Qualifications: No specific qualifications required; just a passion for sales and client engagement.
  • Other info: Hybrid work model with 3 days in the office and 2 days at home.

The predicted salary is between 28800 - 42000 £ per year.

Location: Glasgow G2 5AH, Hybrid – 3 days in the office & 2 days at home

Contract: Full time, 37.5 hrs per week

Package: competitive base salary with an uncapped commission and incentive-based rewards

Job purpose: You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.

A ‘day in the life’ of a Client Relationship Manager:

  • Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
  • Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
  • Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
  • Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
  • Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.

Sales rewards: We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad!

Down time: Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

Our people: We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form.

Q

Contact Detail:

QA Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager

✨Tip Number 1

Familiarise yourself with the company and its values. Understanding QA's mission and culture will help you tailor your approach during interviews and discussions, showing that you're genuinely interested in being part of the team.

✨Tip Number 2

Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the role and the company, plus it might give you a referral which can significantly boost your chances.

✨Tip Number 3

Prepare to discuss specific sales techniques and strategies you've used in the past. Since the role involves prospecting and nurturing client relationships, having concrete examples ready will demonstrate your capability and experience.

✨Tip Number 4

Showcase your understanding of the industry trends relevant to QA's services. Being knowledgeable about current market conditions and challenges can set you apart as a candidate who is proactive and well-informed.

We think you need these skills to ace Client Relationship Manager

Sales Techniques
Client Relationship Management
Prospecting Skills
Stakeholder Engagement
Communication Skills
Presentation Skills
Negotiation Skills
Analytical Skills
Time Management
Customer Service Orientation
Problem-Solving Skills
Sales Pipeline Management
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Relationship Manager. Highlight your relevant experience in managing client relationships and sales techniques in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to prospect new clients and nurture existing relationships, as well as any relevant achievements in sales.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relationship management. Use specific examples from your past experiences to demonstrate how you can contribute to the company's growth and success.

Follow Application Instructions: Ensure you follow the application instructions carefully. Register on the QA website and complete the application form accurately, providing all requested information to avoid any delays in processing your application.

How to prepare for a job interview at QA Limited

✨Research the Company

Before your interview, take some time to research QA and understand their values, mission, and recent achievements. This will help you tailor your responses and show genuine interest in the company.

✨Prepare for Sales Scenarios

As a Client Relationship Manager, you'll need to demonstrate your sales skills. Prepare examples of how you've successfully prospected new clients or nurtured existing relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Know Your Numbers

Be ready to discuss your previous sales targets and achievements. Knowing your numbers will not only impress the interviewers but also show that you are results-driven and understand the importance of meeting targets.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the tools they use for client management, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Client Relationship Manager
QA Limited
Location: Glasgow
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Q
  • Client Relationship Manager

    Glasgow
    Full-Time
    28800 - 42000 £ / year (est.)
  • Q

    QA Limited

    50-100
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