Client Relationship Manager
Client Relationship Manager

Client Relationship Manager

Glasgow Full-Time 28800 - 42000 £ / year (est.) No home office possible
Q

At a Glance

  • Tasks: Grow client accounts and prospect new business through calls and emails.
  • Company: Join QA, a leading company focused on client relationships and sales excellence.
  • Benefits: Enjoy uncapped commission, 27 days holiday, wellness perks, and exciting incentive trips.
  • Why this job: Be part of a vibrant team with a focus on growth, inclusivity, and personal development.
  • Qualifications: No specific qualifications required; just a passion for sales and building relationships.
  • Other info: Hybrid work model with 3 days in the office and 2 days remote.

The predicted salary is between 28800 - 42000 £ per year.

Location: Glasgow G2 5AH, Hybrid – 3 days in the office & 2 days at home

Contract: Full time, 37.5 hrs per week

Package: competitive base salary with an uncapped commission and incentive-based rewards

Job purpose: You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.

A ‘day in the life’ of a Client Relationship Manager:

  • Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
  • Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
  • Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
  • Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
  • Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.

Sales rewards: We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona!

Down time: Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

Our people: We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form.

Client Relationship Manager employer: QA Limited

At QA, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Glasgow. With a competitive salary and uncapped commission, our Client Relationship Managers enjoy unique incentives like the chance to join the exclusive 110 Club for top performers, alongside generous benefits such as 27 days of holiday and a focus on health and wellbeing. We foster an inclusive environment that champions employee growth through comprehensive training and support, making QA a rewarding place to build your career.
Q

Contact Detail:

QA Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager

✨Tip Number 1

Familiarise yourself with the key stakeholders and decision-makers in the industry. Research their roles and responsibilities, and understand how your potential clients operate. This knowledge will help you tailor your approach when reaching out to them.

✨Tip Number 2

Practice your sales techniques by role-playing client meetings with friends or colleagues. This will help you become more comfortable discussing solutions and presenting proposals, ensuring you can effectively communicate the value of our services.

✨Tip Number 3

Network within the industry by attending relevant events or joining online forums. Building relationships with other professionals can lead to valuable insights and potential referrals, which are crucial for prospecting new business.

✨Tip Number 4

Stay updated on market trends and competitor activities. Understanding the landscape will allow you to strategically position our offerings and identify opportunities for growth within your existing client base.

We think you need these skills to ace Client Relationship Manager

Sales Techniques
Client Relationship Management
Prospecting Skills
Communication Skills
Presentation Skills
Negotiation Skills
Stakeholder Engagement
Analytical Skills
Time Management
Customer Service Orientation
Problem-Solving Skills
Sales Pipeline Management
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Relationship Manager. Highlight your relevant experience in managing client relationships and sales techniques in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to prospect new business and nurture existing clients, as well as any relevant achievements in sales.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relationship management. Use specific examples from your past experiences to demonstrate how you can contribute to the company's growth and success.

Follow Application Instructions: Ensure you follow the application instructions carefully. Register on the QA website and complete the application form accurately, providing all requested information to avoid any delays in processing your application.

How to prepare for a job interview at QA Limited

✨Research the Company

Before your interview, take some time to research the company and its values. Understanding their mission and recent developments will help you tailor your responses and show genuine interest in the role.

✨Prepare for Client Scenarios

As a Client Relationship Manager, you'll need to demonstrate your ability to handle various client scenarios. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues.

✨Showcase Your Sales Techniques

Be ready to discuss the sales techniques you've learned and how you've applied them in previous roles. Highlight specific strategies that have helped you grow your client base or exceed sales targets.

✨Ask Insightful Questions

At the end of the interview, ask thoughtful questions about the company's approach to client relationships and their expectations for the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Client Relationship Manager
QA Limited
Q
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