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- Tasks: Serve food and drinks, greet guests, and maintain a clean environment.
- Company: Dalata Hotel Group is dedicated to providing exceptional hospitality across Europe.
- Benefits: Enjoy free meals, discounts on stays, and development opportunities through our Dalata Academy.
- Why this job: Join a friendly team, grow your skills, and enjoy a vibrant work culture.
- Qualifications: Previous experience in a fast-paced environment and excellent communication skills are essential.
- Other info: Flexible hours and opportunities for career advancement await you!
You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!
Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests.
Benefits- Free employee meals on duty
- 50% Off F&B in all properties
- £60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
- Regular guests are known and greeted accordingly, using their names.
- Ensure a good working knowledge of food and wine. Be able to make recommendations.
- Be friendly, courteous and professional at all times.
- Upsell and maximise sales revenue whenever and wherever possible.
- General cleaning of bar and restaurant.
- Serve guests with food and beverage.
- Previous experience is essential.
- Flexibility in working hours as the role includes mornings/evenings & weekends.
- Previous experience in a high-volume/fast-paced environment.
- Fluent English and excellent communication skills.
- Micros experience would be preferable.
- Experience in a hotel is preferable.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process.
Food & Beverage Assistant employer: Clayton Hotel Cardiff
Contact Detail:
Clayton Hotel Cardiff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at Dalata hotels. Knowing the ins and outs of what you’ll be serving will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in high-volume or fast-paced environments during your conversations. This will demonstrate your ability to thrive under pressure, which is crucial for a Food & Beverage Assistant.
✨Tip Number 3
Practice your communication skills, especially in English. Being able to engage with guests and provide excellent service is key, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 4
Network with current or former employees of Dalata if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Food & Beverage Assistant position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: Make sure to emphasise any previous experience in food and beverage service, especially in high-volume or fast-paced environments. Mention specific roles where you demonstrated excellent customer service and teamwork.
Showcase Your Skills: Include specific skills that are relevant to the role, such as knowledge of food and wine, communication skills, and any experience with Micros systems. Use examples to illustrate how you've successfully applied these skills in past roles.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for joining Dalata Hotel Group. Mention why you want to work for them specifically and how you align with their values of hospitality and growth.
How to prepare for a job interview at Clayton Hotel Cardiff
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at the hotel. Be prepared to discuss your favourite dishes and drinks, and how you would recommend them to guests. This shows your enthusiasm and knowledge about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight situations where you went above and beyond to ensure guest satisfaction, as this is crucial for a Food & Beverage Assistant.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability. Mention any past experiences where you adapted to changing schedules or worked in high-pressure environments.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and career progression within the company. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
