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- Tasks: Lead the implementation of client contracts and manage large-scale programmes.
- Company: Join Monument Technology, a pioneering fintech transforming banking with innovative technology.
- Benefits: Enjoy hybrid work options and a collaborative, dynamic work environment.
- Why this job: Be part of a mission-driven team focused on innovation and exceptional customer service.
- Qualifications: Experience in programme management within tech or fintech; strong communication skills required.
- Other info: Opportunity to mentor team members and contribute to best practices in project delivery.
The predicted salary is between 43200 - 72000 £ per year.
Location: London (Oxford Circus) Hybrid: 1-2 days per week in the office
About Monument Technology Limited
In building its core UK banking business, Monument has developed an open, scalable, cloud native and world-leading banking technology platform, which has allowed it to make significant inroads fast into the asset-rich, time-poor, and under-served mass-affluent market. The platform was designed to be modular, flexible and extendable into other banking products and channels, making it easy to power other banks and to travel globally.
Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of legacy software, enabling our clients to rapidly deploy, scale and innovate at a fraction of the cost.
About the Role
As a Programme Manager at Monument Technology Ltd (MTL), you will oversee the implementation of a portfolio of client contracts. This includes managing concurrent, large-scale programmes alongside smaller projects and workstreams. You will work cross-functionally, from early engagement with the Commercial team to support bids and define delivery models, through to programme initiation, execution, and handover to Business-as-Usual (BAU) operations.
Key Responsibilities
- Lead the end-to-end implementation of client contracts, from scope definition and resourcing to cost modelling and timeline planning.
- Ensure the creation and maintenance of robust project documentation, aligned to governance and approval processes.
- Develop and maintain detailed project plans, providing a portfolio-wide view to support proactive decision-making.
- Produce and present clear, actionable management reports for both internal and client stakeholders.
- Manage projects in line with contractual agreements, applying rigorous change control procedures.
- Facilitate and lead stakeholder meetings, workshops, and presentations.
- Foster strong collaborative relationships with internal and external stakeholders, including third-party suppliers.
- Embed the MTL Implementation Framework, ensuring delivery lifecycle adherence and timely production of required artefacts.
- Lead by example — mentor and coach team members while managing day-to-day delivery activities.
What You’ll Bring
- Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector.
- Ability to apply and flex between multiple delivery methodologies across different phases.
- Experience working in fast-paced environments with competing priorities and multiple stakeholders.
- Strong understanding of information systems and delivery processes across financial services or related sectors.
- Demonstrated success delivering customer programmes end-to-end, with measurable impact.
- Excellent interpersonal, communication, and negotiation skills.
- Comfortable managing your own workload and supporting team delivery under pressure.
- Familiarity with service management frameworks and ITIL principles (desirable).
- Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint.
OUR CULTURE AND VALUES
Our culture and values align with our mission to truly understand and offer exceptional service to our customers. The Monument Technology team are all here because we are passionate about building so much more than a bank and so much more than a technology company.
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager (Contract)
✨Tip Number 1
Familiarise yourself with Monument Technology's platform and its unique selling points. Understanding their modular, cloud-native banking technology will help you articulate how your experience aligns with their needs during discussions.
✨Tip Number 2
Network with current or former employees of Monument Technology on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with various delivery methodologies, especially Agile and Waterfall. Be ready to share specific examples of how you've successfully managed complex projects in fast-paced environments.
✨Tip Number 4
Showcase your interpersonal and negotiation skills by preparing scenarios where you've effectively collaborated with diverse stakeholders. Highlighting these experiences will demonstrate your fit for a role that requires strong relationship-building capabilities.
We think you need these skills to ace Programme Manager (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programme management, particularly in technology or fintech environments. Use specific examples that demonstrate your ability to manage complex customer contract implementations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your skills align with their needs, especially your adaptability across different delivery methodologies like Agile and Waterfall.
Showcase Your Achievements: When detailing your experience, focus on measurable outcomes from previous projects. Highlight how you successfully delivered programmes end-to-end and the impact they had on the organisation.
Prepare for Interviews: If invited for an interview, be ready to discuss your approach to managing multiple stakeholders and competing priorities. Prepare examples of how you've fostered collaborative relationships and led teams effectively.
How to prepare for a job interview at JobFlurry
✨Understand the Company and Its Technology
Before your interview, take the time to research Monument Technology Limited and its banking technology platform. Familiarise yourself with their services, especially how they empower small and medium-sized banks. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Programme Management Skills
Be prepared to discuss your experience in leading complex customer contract implementations. Highlight specific examples where you successfully managed large-scale programmes, focusing on your adaptability across different methodologies like Agile and Waterfall. This will show that you can handle the diverse challenges of the role.
✨Prepare for Stakeholder Engagement Scenarios
Since the role involves managing relationships with various stakeholders, think of examples where you've effectively facilitated meetings or workshops. Be ready to discuss how you foster collaboration and resolve conflicts, as this will be crucial in demonstrating your interpersonal skills.
✨Demonstrate Your Problem-Solving Abilities
In a fast-paced environment like Monument, being able to manage competing priorities is key. Prepare to share instances where you've successfully navigated challenges or tight deadlines. This will illustrate your ability to maintain composure under pressure and deliver results.
