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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a luxury event space.
- Company: Join a prestigious event and office space located in the heart of London.
- Benefits: Enjoy a competitive salary, career advancement, and ongoing training opportunities.
- Why this job: Be part of a dynamic team creating memorable experiences in a vibrant environment.
- Qualifications: Experience in luxury hospitality and excellent communication skills are essential.
- Other info: This role offers a unique chance to grow in a fast-paced, exciting setting.
The predicted salary is between 36000 - 54000 £ per year.
We are thrilled to announce an exciting opportunity for a dynamic and highly motivated Front of House Manager to join one of the event & office spaces at Saint James in London. This is an exceptional chance for someone with a background in luxury hospitality.
Key Responsibilities:
- Deliver exceptional customer service with a focus on creating memorable, personalised experiences for our clients.
- Leading, motivating, and developing the Front of House team (2 Hostesses) to maintain a consistently high standard of service and ensure exceptional customer experiences.
- Maintain smooth, efficient daily routines from rostering to service delivery.
- Ensure areas are impeccably presented and well-maintained.
- Assist in sales & marketing events within the company.
About You:
- Proven experience as a Front of House Manager or in a guest-facing role within a luxury hotel or similar environment.
- Fluency in English is essential.
- Exceptional communication, interpersonal, and guest service skills.
What You’ll Receive:
- A competitive monthly gross salary of £45,000 and benefits.
- Opportunities for career advancement across the company.
- Ongoing training and personal development.
If you’re ready to embark on an exciting journey in the heart of London, we look forward to hearing from you!
Front of House Manager (event & office space) employer: H1 Suite
Contact Detail:
H1 Suite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager (event & office space)
✨Tip Number 1
Familiarise yourself with the luxury hospitality sector, especially in London. Understanding the nuances of high-end service will help you stand out during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the event and office space industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams in previous roles. Highlighting your leadership skills and ability to motivate others will be crucial in showcasing your fit for the Front of House Manager position.
✨Tip Number 4
Research our company culture and values at StudySmarter. Being able to articulate how your personal values align with ours will make a strong impression and show that you're genuinely interested in joining our team.
We think you need these skills to ace Front of House Manager (event & office space)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury hospitality and any relevant roles you've held as a Front of House Manager or in guest-facing positions. Use specific examples to demonstrate your skills in customer service and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer experiences. Mention how your background aligns with the responsibilities of the role, particularly in leading a team and maintaining high service standards.
Highlight Relevant Skills: In your application, emphasise your communication and interpersonal skills, as these are crucial for the role. Provide examples of how you've successfully motivated teams and created memorable experiences for clients in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at H1 Suite
✨Showcase Your Customer Service Skills
As a Front of House Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond to create memorable experiences for clients. This will demonstrate your commitment to high standards.
✨Highlight Leadership Experience
You'll be leading a small team, so it's important to showcase your leadership skills. Discuss how you've motivated and developed teams in previous roles, and be ready to share specific strategies that worked well for you.
✨Demonstrate Attention to Detail
In luxury hospitality, presentation matters. Be prepared to discuss how you ensure that areas are impeccably maintained and how you handle daily routines efficiently. This will show your potential employer that you understand the importance of detail.
✨Prepare for Sales & Marketing Questions
Since the role involves assisting in sales and marketing events, brush up on your knowledge of these areas. Think about how you can contribute to promoting the venue and attracting clients, and be ready to share any relevant experience.
