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- Tasks: Lead the team, oversee service, and create memorable guest experiences.
- Company: Join Jazz Cafe, an iconic venue showcasing top music talent in a vibrant setting.
- Benefits: Enjoy 50% off food, career growth opportunities, and exciting global trips.
- Why this job: Be part of a dynamic team in a high-energy environment with a focus on personal growth.
- Qualifications: One year of supervisory experience in a busy restaurant is required.
- Other info: No uniforms, just bring your best self and enjoy a unique dining experience.
The predicted salary is between 24000 - 36000 £ per year.
We're looking for a Restaurant Supervisor to join our team at Jazz Cafe. This is more than just a service role; it's about creating meaningful moments for every guest, nurturing the team around you, and growing into the very best version of yourself along the way. If you're someone who takes pride in genuine hospitality, is always looking to learn, and thrives in a high-energy, people-first environment, we'd love to meet you.
What You'll Be Doing:
- Running the Floor: Oversee daily service with precision, ensuring smooth shifts from open to close.
- Team Leadership: Mentor and support the front-of-house team, bringing energy, structure, and a sharp eye for detail.
- Guest-Focused Service: Build rapport with guests, handle feedback with care, and make sure every visit is one to remember.
- Team Collaboration: Work closely with the kitchen and senior leadership to maintain high standards and constantly elevate the guest experience.
What We're Looking For:
- Minimum one year of experience in a supervisory or leadership role within a high-volume late night restaurant environment.
- Proven ability to manage detailed service protocols including allergen procedures while effectively overseeing a busy team.
- A strong desire for growth, with internal promotion opportunities and the Columbo Academy programme designed to develop future leaders.
What To Expect:
- Competitive annual salary plus tronc, paid monthly.
- Jazz Cafe is one of London's most iconic music venues. Our mezzanine restaurant overlooks the main stage allowing an incredible view of world renowned artists.
- There are no turns in our restaurant, just one sitting all night for optimal enjoyment of the performance.
- No uniforms here - bring your best self.
Why You'll Love Working With Us:
- Food & Social Perks: Enjoy 50% off across our venues (25% at The Parakeet), our annual celebrations and free access to our events and festivals.
- Career Growth: At The Columbo Academy, your ambition is our inspiration. We're here to guide you on a clear path to personal and professional greatness.
- Hero of the Month: Get recognized for your standout work and enjoy a paid weekend off.
- Bar & Restaurant Incentives: Top seller in drinks revenue pockets a £50 voucher.
- Employee Referrals: Bring in talent - earn £1,000 for Chef/Manager referrals or £250 for hourly roles.
- Global Industry Trips: For our top performers and wine experts - your next adventure awaits.
- Pension via Nest: Lock in your future with our pension plan.
The world-famous Jazz Cafe is an award-winning live music venue, showcasing rising stars and local talent from hip hop, soul, jazz, world and electronic music in an intimate, two-floored setting. The restaurant is located on the stunning mezzanine overlooking the stage, creating the city's most desirable dining experience.
Restaurant Supervisor employer: Jazz Café
Contact Detail:
Jazz Café Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with Jazz Cafe's unique atmosphere and offerings. Understanding the venue's vibe and the type of guests it attracts will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of Jazz Cafe. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples from your past experience. Highlight how you've successfully managed teams in high-pressure environments, as this is crucial for a Restaurant Supervisor role.
✨Tip Number 4
Prepare to discuss your approach to guest-focused service. Think of ways you've gone above and beyond for customers in previous roles, as this aligns perfectly with the values Jazz Cafe holds dear.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Jazz Cafe is looking for in a Restaurant Supervisor. Highlight your relevant experience and skills that align with their expectations.
Craft a Tailored CV: Create a CV that showcases your supervisory experience in high-volume restaurant environments. Emphasise your leadership skills, guest-focused service, and any specific achievements that demonstrate your ability to run a smooth operation.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your desire to create memorable experiences for guests. Mention how you can contribute to the team at Jazz Cafe and your eagerness to grow within the company.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Jazz Café
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in the past, as this aligns perfectly with what Jazz Cafe values.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading a team, especially in high-pressure environments. Highlight instances where you mentored team members or improved service protocols, showcasing your ability to inspire and support others.
✨Know the Venue and Its Culture
Familiarise yourself with Jazz Cafe's unique atmosphere and its role in the music scene. Understanding the venue's history and its commitment to providing an exceptional guest experience will show your enthusiasm and dedication to the role.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as guest complaints or team conflicts. Practising your responses will help you demonstrate your problem-solving skills and ability to maintain a positive environment.
