Sales & Customer Service Advisor
Sales & Customer Service Advisor

Sales & Customer Service Advisor

Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, provide support, and drive sales for multiple brands.
  • Company: Join JLR, a forward-thinking company dedicated to your growth and success.
  • Benefits: Enjoy excellent training, development opportunities, and potential for internal progression.
  • Why this job: Be part of a dynamic team that values customer focus and personal development.
  • Qualifications: No specific experience required; just bring your enthusiasm and motivation!
  • Other info: This role is perfect for those seeking a rewarding challenge in a vibrant environment.

The predicted salary is between 28800 - 42000 £ per year.

Are you customer focused, self-motivated and looking for a new challenge? As a Sales & Customer Service Advisor with JLR, you will be part of an organisation that believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities.

Sales & Customer Service Advisor employer: Click To Hired

At JLR Derby, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values customer focus and self-motivation. Our commitment to employee growth is evident through comprehensive training programmes and clear pathways for internal progression, ensuring that you can build a rewarding career with us in a dynamic environment.
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Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales & Customer Service Advisor

✨Tip Number 1

Familiarise yourself with JLR's values and customer service philosophy. Understanding their approach will help you align your responses during interviews and demonstrate that you're a great fit for their team.

✨Tip Number 2

Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will showcase your dedication and problem-solving skills.

✨Tip Number 3

Research the latest trends in the automotive industry, especially regarding customer service. Being knowledgeable about current developments can set you apart and show your enthusiasm for the role.

✨Tip Number 4

Network with current or former employees of JLR if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Sales & Customer Service Advisor

Customer Service Skills
Sales Techniques
Communication Skills
Problem-Solving Skills
Active Listening
Time Management
Negotiation Skills
Product Knowledge
CRM Software Proficiency
Teamwork
Adaptability
Conflict Resolution
Attention to Detail
Self-Motivation

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Sales & Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales and customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for JLR and how your skills can contribute to their success. Keep it concise and focused.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.

How to prepare for a job interview at Click To Hired

✨Show Your Customer Focus

As a Sales & Customer Service Advisor, demonstrating your customer-centric approach is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, showcasing your ability to empathise and resolve issues effectively.

✨Highlight Your Self-Motivation

This role requires a self-motivated individual. Be ready to discuss instances where you've taken initiative, whether in previous jobs or personal projects. This will show that you can work independently and are driven to achieve results.

✨Research JLR and Its Values

Familiarise yourself with Jaguar Land Rover's values and mission. Understanding their commitment to customer service and employee development will allow you to align your answers with what they value most, making you a more appealing candidate.

✨Prepare for Role-Playing Scenarios

In interviews for customer service roles, you may encounter role-playing scenarios. Practice responding to common customer situations, as this will help you demonstrate your problem-solving skills and ability to think on your feet during the interview.

Sales & Customer Service Advisor
Click To Hired
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