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For Companies At a Glance
- Tasks: Support users with Windows, MS365, and Azure in a hybrid work environment.
- Company: Join a leading tech company based in vibrant Liverpool.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team culture.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: IT-related degree or previous support experience required; certifications are a plus.
- Other info: This role is outside IR35, offering flexibility and independence.
The predicted salary is between 28800 - 48000 £ per year.
This is a fantastic contract opportunity to join a leading Liverpool based tech company.
The role is Hybrid with 3 days per week onsite in the central Liverpool office and remote the rest of the time. The position is Outside IR35.
As a Junior / Graduate Support Engineer, you will be working in a Windows, MS365 environment, so some knowledge of Windows 10/11 as well as Microsoft Office 365 (ideally commercial experience) is essential.
Essential skills include:
- Experience in IT support OR an IT related degree/qualification
- Knowledge of Active Directory
- Experience with laptops and mobile devices
- Some exposure to Azure
Desirable skills include:
- Experience with firewalls
- Security Active Directory Migrations
- SCCM or SQL Server
- Any Financial service, banking or Microsoft certifications
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior / Graduate Support Engineer - M365, Win, Hybrid 3d/w Liverpool
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10/11 and Microsoft Office 365. Having hands-on experience or even personal projects that showcase your skills with these tools can really set you apart.
✨Tip Number 2
Network with professionals in the industry, especially those who work in similar roles or at the company you're applying to. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Consider obtaining relevant certifications, particularly those related to Microsoft technologies. Certifications can demonstrate your commitment to the field and enhance your credibility as a candidate.
✨Tip Number 4
Prepare for potential technical interviews by brushing up on common support scenarios and troubleshooting techniques. Practising how to explain your thought process clearly can help you stand out during the interview.
We think you need these skills to ace Junior / Graduate Support Engineer - M365, Win, Hybrid 3d/w Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Windows 10/11, Microsoft Office 365, and any exposure to Azure. If you have worked in IT support or have an IT-related degree, emphasise that to align with the job requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that make you a good fit, such as your knowledge of Active Directory and any experience with firewalls or SCCM, even if it's limited.
Showcase Relevant Projects: If you've completed any projects or coursework related to IT support, especially involving Microsoft technologies, include these in your application. This can demonstrate your practical knowledge and commitment to the field.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in IT support roles.
How to prepare for a job interview at Click To Hired
✨Brush Up on Your Technical Knowledge
Make sure you're familiar with Windows 10/11, Microsoft Office 365, and Azure. Review any relevant concepts or tools that might come up during the interview, as technical questions are likely to be a big part of the process.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical thinking.
✨Highlight Relevant Experience
Whether it's academic projects or previous roles, make sure to mention any experience you have with Active Directory, firewalls, or SCCM. Even if you don't have direct experience, relate your skills to the job requirements.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
