Housekeeping Team Member

Housekeeping Team Member

London Full-Time 27379 - 27380 £ / year (est.) No home office possible
U

At a Glance

  • Tasks: Join our team to keep student accommodation clean and welcoming while providing excellent customer service.
  • Company: Unite Students is the UK's largest provider of purpose-built student accommodation, supporting over 70,000 students.
  • Benefits: Enjoy a bonus, 33 days holiday, a generous pension scheme, and health and wellbeing perks.
  • Why this job: Be part of a fun, friendly team that values inclusion and creates a home for students.
  • Qualifications: Attention to detail, a positive attitude, and a willingness to engage with students are essential.
  • Other info: A basic criminal record check is required before starting, with costs covered by Unite Students.

The predicted salary is between 27379 - 27380 £ per year.

Housekeeping Team Member

City: London, Camden

Hours and Rota: 37.5 hours per week, working 5 days out of 7 between the hours of 7am -10pm

Salary: £27,379 – £27,380 per annum plus bonus and benefits.

The Role

As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You`ll play a key part in a fun and friendly team to make sure our students always feel at home.

What You`ll Be Doing

  • Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
  • Providing a warm and accommodating service for our customers
  • Logging maintenance issues to help keep our properties safe and secure
  • What We`re Looking for in You

  • You`ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
  • You`ll be hardworking and willing to get stuck in – some students are cleaner than others!
  • You`ll be a friendly face around the property, happy to chat to our students and answer their questions
  • A positive attitude and able to work as part of a team
  • What You`ll Get in Return

  • A discretionary annual bonus so you can share in the company`s success
  • 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
  • U

    Contact Detail:

    Unite Students Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Housekeeping Team Member

    ✨Tip Number 1

    Familiarise yourself with the specific needs of student accommodation. Understanding the unique environment and expectations of students can help you tailor your approach during interviews, showcasing your ability to create a welcoming atmosphere.

    ✨Tip Number 2

    Highlight your customer service skills in conversations. Since this role involves interacting with students, demonstrating your ability to engage positively and respond to their needs will set you apart from other candidates.

    ✨Tip Number 3

    Show your teamwork spirit! Be prepared to discuss examples of how you've successfully worked in a team before. This will resonate well with the hiring team, as they value collaboration in creating a friendly environment.

    ✨Tip Number 4

    Research Unite Students' values and culture. Being able to articulate how your personal values align with theirs during discussions can demonstrate your genuine interest in becoming part of their team.

    We think you need these skills to ace Housekeeping Team Member

    Attention to Detail
    Customer Service Skills
    Teamwork
    Time Management
    Communication Skills
    Problem-Solving Skills
    Adaptability
    Work Ethic
    Positive Attitude
    Cleaning Techniques
    Basic Maintenance Awareness
    Interpersonal Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Team Member. Highlight your relevant experience in cleaning and customer service.

    Tailor Your CV: Make sure your CV reflects your attention to detail and teamwork skills. Include specific examples of previous housekeeping or customer service roles that demonstrate your ability to maintain cleanliness and provide excellent service.

    Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work with Unite Students and how you can contribute to creating a welcoming environment for students.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are crucial for this role.

    How to prepare for a job interview at Unite Students

    ✨Show Your Attention to Detail

    As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.

    ✨Demonstrate Your Customer Service Skills

    This role involves interacting with students, so showcasing your customer service experience is key. Share stories that illustrate your ability to provide a warm and accommodating service, making sure to emphasise your friendly approach.

    ✨Emphasise Teamwork

    Working as part of a team is essential in this position. Be ready to talk about your experiences collaborating with others, how you contribute to a positive team environment, and any challenges you've overcome together.

    ✨Prepare for Questions on Flexibility

    The job requires working various hours across the week. Be honest about your availability and express your willingness to adapt to different shifts, showing that you're committed to being a reliable team member.

    Housekeeping Team Member
    Unite Students
    Location: London

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