Financial Inclusion Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we\’re looking for! Of course, experience and track record are important, but we\’re?more interested in hiring someone that embodies our People Promises. That\’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK\’s leading Social Enterprise we\’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You will provide a tailored financial inclusion service to a diverse range of customers, ensuring accuracy and an excellent experience by offering advice on welfare benefits and financial matters. You\’ll represent and negotiate on behalf of new customers with statutory and voluntary agencies, including Tribunal representation when needed, while sourcing funding to maximize income and support tenancy sustainment. You\’ll signpost and refer customers for additional support, empower them to manage their finances confidently, and keep up to date with relevant legislation and benefit changes. You\’ll accurately record outcomes in line with team KPIs, assist with delivering benefit-related training, and build strong partnerships …