Customer Sales Advisor in Burnley

CustomerSalesAdvisor
Hours: Monday to Friday, Every other weekendbetween the hours of 8am-7pm (shifts)
Salary:£26,000 + Bonus

Customer SalesAdvisor role:

• Working on behalf of the franchises as an extension of the Sales Department, to help create a positive and professional impression to new and returning customers who are interested in purchasing a vehicle
• You will be tasked with making appointments for customers to come to site and following up on vehicles purchases to ensure a full and complete customer experience.
• Creating a desire for the customer to want to view the car in person and turning an online enquiry into an appointment, data capturing, building rapport, answering questions about the vehicle and overcoming objections
• Creating, organising, updating and adding to your own diary of customers to contact using our personalised contact process
• Responding to internet enquiries via phone and email as well as answering inbound calls
• Chasing a lead: Liaising with managers and sales executives in the showrooms to observe whether your customer has purchased the vehicle or not

Requirements:

• Having experience within a similar role is needed so someone from a Call Centre or Contact Centre position will be ideal. As the role is working within the Motor Trade; a good knowledge of the trade will be preferable but full training will be provided.
• You must have excellent Customer Service skills, be a strong communicator and be able to present yourself in a professional manner. A background within a similar sales position will be an advantage.

Company benefits:

• Training
• Company pension
• Employee discount
• Long Service Award
• Free onsite Parking

Octane Recruitment
Consultant Zoe Schofield
NTHOJ

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.