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For Companies At a Glance
- Tasks: Monitor and troubleshoot network issues to ensure top-notch service performance.
- Company: Join a leading firm delivering innovative software solutions globally.
- Benefits: Enjoy flexible working with 2 days in the office and great corporate perks.
- Why this job: Be part of a dynamic team making a real impact on customer experiences.
- Qualifications: No specific experience required; just a passion for technology and problem-solving.
- Other info: Opportunity to work with cutting-edge technology in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
Southampton HQ - 2 Times a Week in Office
We are working alongside one of our longstanding clients to help them recruit a NOC Engineer. The company delivers cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company is trusted by businesses worldwide to drive seamless, intelligent customer interactions.
So, what's the role all about?
- Ensuring maximum possible service availability and performance for all platforms.
- Provide support for Technical Support, R&D, Product, and other internal teams.
- Provide a central hub of communication regarding the status and ongoing events within the network and platform.
- This is achieved by routine preventative and reactive tasks related to network and platform activity, creating, reviewing, and updating documentation as needed, and providing clear communication to stakeholders throughout the organisation.
How will you make an impact?
- Responsible for troubleshooting network and platform issues from a server-side perspective.
- Performs routine health checks over and above automated monitoring to ensure the quickest detection time for service affecting issues.
- Responds to any number of alarms, alerts, or abnormal behaviours detected through reactive or proactive monitoring.
- Ensures all activities are documented and tracked through a ticketing system.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Engineer
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in network operations. Being knowledgeable about cloud solutions and on-premises environments will show that you're proactive and ready to tackle the challenges of a NOC Engineer.
✨Tip Number 2
Network with professionals in the field through platforms like LinkedIn. Engaging with current NOC Engineers or joining relevant groups can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on troubleshooting techniques and common network issues. Practising how to articulate your problem-solving process can set you apart from other candidates.
✨Tip Number 4
Demonstrate your communication skills during any interactions with the company. As a NOC Engineer, you'll need to convey complex information clearly, so showcasing this ability in conversations can make a strong impression.
We think you need these skills to ace NOC Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a NOC Engineer. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Technical Skills: Emphasise your technical skills related to network troubleshooting, monitoring tools, and server-side support. Mention any specific software or technologies you are familiar with that are relevant to the company's operations.
Showcase Communication Abilities: Since the role involves providing clear communication to stakeholders, include examples in your application that demonstrate your ability to communicate effectively with both technical and non-technical teams.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect your understanding of the company’s mission and how your background can contribute to their goals. Use specific examples from your past experiences that relate to the tasks mentioned in the job description.
How to prepare for a job interview at Click To Hired
✨Understand the Role
Make sure you have a solid grasp of what a NOC Engineer does. Familiarise yourself with the responsibilities mentioned in the job description, such as troubleshooting network issues and performing routine health checks. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially in areas like network monitoring and server-side troubleshooting. Highlight any relevant experience you have with enterprise software solutions or cloud environments, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as responding to an alarm or managing a network outage. Think through potential scenarios and formulate clear, structured responses that showcase your problem-solving skills and ability to communicate effectively.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company's culture, team dynamics, and the tools they use for monitoring and communication. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
