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For Companies At a Glance
- Tasks: Lead a global team to solve complex advertising challenges and drive innovation.
- Company: Join Amazon Ads, a leader in digital advertising solutions, focused on customer satisfaction.
- Benefits: Enjoy a diverse workplace, opportunities for growth, and a culture of innovation.
- Why this job: Be part of a rapidly growing team making a real impact in the advertising world.
- Qualifications: Experience in digital advertising, management skills, and strong analytical abilities required.
- Other info: Remote work options available; inclusive culture prioritising diversity and employee well-being.
The predicted salary is between 43200 - 72000 £ per year.
Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising.
Our Advertising Services organization is seeking its Head of Technical Solutions Operations, based in London. This team is responsible for technical solutions for our growing Amazon Demand Side Platform (ADSP) Services business to ensure our advertising customers can easily meet their marketing objectives for some of our largest and most complex ad campaigns.
Key job responsibilities
- Collaborate across services, product, and internal tool teams to work backwards from customer-facing problems that inhibit growth and scale.
- Lead a global team of technical account managers, ensuring smooth reactive L2 troubleshooting support as well as proactive troubleshooting prevention.
- Facilitate and execute initiatives that encompass all areas of program support and are adept at delivering sustainable change throughout the organization.
- Create and track project plans to ensure accountability, establish clear KPIs to measure program success, and advocate for removal of systemic blockers to change.
BASIC QUALIFICATIONS
- Experience in digital advertising services or ad tech.
- Management experience.
- Proven track record of influencing internal and external stakeholders and impeccable communication skills across multiple leadership levels of an organization.
- BA/BS degree or commensurate experience.
- Excellent oral and written communication skills with ability to establish credibility and influence with technical and non-technical business owners.
- Quantitative analytical abilities, experience with “big data” and ability to handle changing priorities.
- Experience in technical writing and documentation, Advanced SQL, Basic scripting/programming (e.g., Python).
PREFERRED QUALIFICATIONS
- Significant technical and operational experience with multiple domain areas of programmatic advertising technologies.
- Applied knowledge of measurement, statistics and program evaluation; and knowledge of data visualization tools.
- Curiosity to dig deeply into technical details with customers and internal technical stakeholders.
- Demonstrated success in navigating a high level of ambiguity, experience in cross-matrixed organizations.
- Proven track record on technology and data products/service.
- Technical skills to reproduce customer issues and/or performing data queries to investigate issues.
- Track record in the effective and efficient delivery of customer experience improvements through service enhancements, product automation, and process improvements.
- Ability to anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, and make tradeoffs.
- Strong analytical skills and be comfortable working with data to develop new opportunity areas.
- A collaborative approach with other leaders to ensure a favorable mix of global consistency and in-market customization for all team initiatives.
Head of Technical Solutions Operations, Advertising Services (Basé à London) employer: Golden Bees
Contact Detail:
Golden Bees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Solutions Operations, Advertising Services (Basé à London)
✨Tip Number 1
Familiarise yourself with Amazon's advertising services and the specific technologies mentioned in the job description, such as DSP and RTB. Understanding these concepts will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees in similar roles at Amazon. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your experience with data analysis and how you've used it to drive decision-making in previous roles. Be ready to share specific examples that demonstrate your analytical skills and ability to influence stakeholders.
✨Tip Number 4
Showcase your leadership experience by preparing examples of how you've successfully managed teams and projects. Highlight your ability to navigate ambiguity and deliver results in fast-paced environments, as this is crucial for the role.
We think you need these skills to ace Head of Technical Solutions Operations, Advertising Services (Basé à London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital advertising services and management. Use specific examples that demonstrate your ability to influence stakeholders and lead strategic initiatives.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your skills in technical writing, data analysis, and problem-solving align with the responsibilities of the Head of Technical Solutions Operations.
Showcase Your Technical Skills: Emphasise your technical abilities, particularly in SQL and programming languages like Python. Provide examples of how you've used these skills to solve complex problems or improve processes in previous roles.
Prepare for the Interview: Anticipate questions related to your experience with programmatic advertising technologies and your approach to managing change. Be ready to discuss specific projects where you successfully navigated ambiguity and delivered results.
How to prepare for a job interview at Golden Bees
✨Understand the Role
Make sure you have a clear understanding of the Head of Technical Solutions Operations role. Familiarise yourself with Amazon's advertising services and how they intersect with eCommerce. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially in areas like SQL, programming, and data analysis. Highlight any relevant projects or experiences where you've successfully solved complex technical problems, as this is crucial for the role.
✨Demonstrate Leadership Experience
Since this position involves leading a global team, be ready to share examples of your management experience. Discuss how you've influenced stakeholders and driven strategic initiatives in previous roles, showcasing your ability to lead and inspire a team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle ambiguity. Think of specific instances where you've navigated challenges in a fast-paced environment, and be ready to explain your thought process and outcomes.
