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- Tasks: Supervise a team, manage deliveries, and ensure high-quality service in a bustling café environment.
- Company: Join Costa, a leading High Street brand that values individuality and invests in its people.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth and development.
- Why this job: Be part of a supportive team culture where your contributions are recognised and celebrated.
- Qualifications: Previous supervisory experience and strong communication skills are essential for this role.
- Other info: Work 30 hours a week with shifts across 5 out of 7 days.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week.
As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Could you bring your spark to Costa? Here's what you need to know before applying:
Your key responsibilities will include:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a small team, creating a positive environment where everyone feels welcomed and supported
- Being a responsible key holder
- Using the till, taking orders and receiving payments
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will:
- Have previous experience supervising frontline teams within a similar environment
- Possess good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
- Be able to comply with legislation and follow all rules and regulations laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
- Be customer service focused
- Be a team player with a can-do attitude
- Take pride in personal appearance and hygiene
- Be self-motivated and able to use own initiative
- Have the ability to work under pressure whilst maintaining a positive attitude
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cafe Supervisor - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes Costa unique will help you demonstrate your alignment with their culture during any interviews or discussions.
✨Tip Number 2
Highlight your previous supervisory experience in similar environments. Be ready to share specific examples of how you've successfully managed a team, resolved conflicts, or improved service quality in past roles.
✨Tip Number 3
Prepare to discuss your approach to maintaining high hygiene and safety standards. Given the importance of compliance in this role, showcasing your knowledge and commitment to these practices can set you apart.
✨Tip Number 4
Demonstrate your ability to work under pressure by sharing stories that illustrate your problem-solving skills and positive attitude in challenging situations. This will show that you're well-equipped for the fast-paced café environment.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams, customer service, and any specific skills that align with the Cafe Supervisor role at Costa. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your previous supervisory experience and how it has prepared you for this position. Be sure to express your enthusiasm for working at Costa.
Highlight Relevant Skills: In your application, emphasise your communication skills, ability to work under pressure, and customer service focus. Provide examples of how you've successfully managed a team or handled challenging situations in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at One Retail
✨Show Your Leadership Skills
As a Cafe Supervisor, you'll be supervising a team. Be prepared to discuss your previous experience in leading teams, how you motivate others, and create a positive work environment. Share specific examples of how you've successfully managed a team in the past.
✨Demonstrate Customer Service Focus
Customer service is key in this role. Think of instances where you've gone above and beyond for customers. Be ready to explain how you handle difficult situations and ensure customer satisfaction, as this will show your commitment to the role.
✨Know the Company Values
Research Costa and understand their values and culture. Be ready to discuss how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle specific scenarios, such as managing stock levels or dealing with a team conflict. Practise your responses to these types of questions to demonstrate your problem-solving skills and ability to work under pressure.
