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- Tasks: Help clients manage debt and provide expert financial advice.
- Company: Join a supportive charity focused on financial inclusion in London.
- Benefits: Enjoy hybrid working options and a competitive salary of £38,000.
- Why this job: Make a real impact by helping underrepresented communities tackle financial challenges.
- Qualifications: Must have a Level 3 qualification in Debt Advice and two years' experience.
- Other info: Opportunity to mentor junior staff and contribute to service development.
The predicted salary is between 32000 - 44000 £ per year.
Location: East London (outreach-based with some hybrid working)
Salary: £38,000
Hours: Full-time, 35 hours/week
Contract: Permanent or fixed-term (subject to funding)
We are delighted to be supporting a lovely London-based charity delivering face-to-face financial advice to recruit an experienced and accredited Specialist Debt Adviser to join their team. This role is perfect for someone who is confident handling complex debt cases, enjoys client-facing work, and is passionate about reducing financial exclusion in underrepresented communities.
Key responsibilities include:
- Managing a caseload of debt advice clients, delivering FCA-compliant advice
- Providing full casework support, including creditor negotiation and sustainable repayment plans
- Supporting and mentoring junior staff and contributing to service quality and development
- Working across outreach locations, with some flexibility for hybrid/home working
- Contributing to the development of new services and supporting organisational learning
The ideal candidate will have:
- A valid Level 3 accredited qualification in Debt Advice (e.g., CMA, IMA, Wiser Adviser)
- At least two years’ experience in delivering debt advice and casework
- Strong understanding of debt solutions including DROs, DMPs, Breathing Space, and bankruptcy
Specialist Debt Adviser employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Debt Adviser
✨Tip Number 1
Network with professionals in the debt advice sector. Attend relevant workshops, seminars, or local charity events to meet people who work in similar roles. This can help you gain insights into the industry and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the specific challenges faced by underrepresented communities in East London. Understanding their unique financial situations will not only enhance your client interactions but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare for potential case scenarios that may come up during the interview process. Think about how you would handle complex debt cases and be ready to discuss your approach to creditor negotiations and sustainable repayment plans.
✨Tip Number 4
Showcase your mentoring skills by preparing examples of how you've supported junior staff in previous roles. Highlighting your ability to contribute to service quality and development will set you apart as a candidate who can enhance the team's overall performance.
We think you need these skills to ace Specialist Debt Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in debt advice and casework. Emphasise your Level 3 accredited qualification and any specific achievements that demonstrate your ability to manage complex debt cases.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for reducing financial exclusion and your client-facing skills. Mention specific examples of how you've successfully supported clients in the past and how you can contribute to the charity's mission.
Highlight Relevant Skills: In your application, clearly outline your understanding of debt solutions such as DROs, DMPs, and Breathing Space. This will show that you have the necessary knowledge to excel in the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client-facing role.
How to prepare for a job interview at Click To Hired
✨Showcase Your Experience
Be prepared to discuss your previous experience in debt advice. Highlight specific cases where you successfully managed complex debt situations, as this will demonstrate your capability and confidence in handling similar cases.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to explain how your skills align with managing a caseload, providing FCA-compliant advice, and mentoring junior staff.
✨Demonstrate Your Passion
Express your enthusiasm for reducing financial exclusion and supporting underrepresented communities. Share any relevant experiences or initiatives you've been involved in that reflect your commitment to this cause.
✨Prepare Questions
Have thoughtful questions ready to ask about the charity's approach to debt advice and their outreach efforts. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values.
