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For Companies At a Glance
- Tasks: Generate leads, book appointments, and manage customer records in a fast-paced environment.
- Company: Join a dynamic team focused on delivering exceptional customer service and support.
- Benefits: Enjoy extra annual leave, health cash plans, life assurance, and career development opportunities.
- Why this job: Perfect for strong communicators looking to grow their careers while making a positive impact.
- Qualifications: No experience required; just bring your motivation and proactive mindset!
- Other info: Flexible working options and a supportive team culture await you.
The predicted salary is between 28800 - 43200 £ per year.
Are you a motivated and target-driven person who enjoys helping people? Do you work well in a fast-paced environment and love finding new leads? Join us as a Customer Service Advisor to help support our dynamic team by booking qualified appointments and keeping our customer records up to date. If you're a strong communicator with a proactive mindset, this is a great opportunity to grow your career.
The Role
As a Customer Service Advisor, your main goal is to generate leads, qualify prospects, and manage our database. Key responsibilities include:
- Contacting and speaking to key decision-makers in potential client companies
- Booking quality sales appointments that meet set targets
- Keeping our CRM system updated with accurate customer information
- Helping the sales team with reports and feedback on campaign performance
- Following up on leads and marketing campaigns to boost conversions
- Representing our company positively and professionally at all times
What You'll Get
- Extra annual leave for long service
- Access to our benefits and rewards platform
- Long service bonuses
- Health cash plan
- Life assurance
- Opportunities to develop your career
- Support from our Employee Assistance Programme
- And more perks you'd expect...
Customer Service Advisor - No Experience employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - No Experience
✨Tip Number 1
Familiarise yourself with our company and the services we offer. Understanding our products will help you communicate effectively with potential clients and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to articulate your thoughts clearly and confidently will be crucial when speaking to decision-makers.
✨Tip Number 3
Research common lead generation techniques and sales appointment strategies. This knowledge will not only impress us but also prepare you for the tasks you'll be handling as a Customer Service Advisor.
✨Tip Number 4
Showcase your proactive mindset by thinking of ways to improve customer interactions. Prepare some ideas on how you could enhance our CRM system or streamline the appointment booking process to discuss during your interview.
We think you need these skills to ace Customer Service Advisor - No Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences that align with the role of a Customer Service Advisor. Even if you lack direct experience, emphasise transferable skills such as communication, organisation, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your enthusiasm for helping people. Mention specific examples of how you've demonstrated a proactive mindset in previous situations, even if they are not directly related to customer service.
Highlight Your Communication Skills: Since strong communication is key for this position, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully communicated in past roles or experiences.
Show Your Willingness to Learn: Express your eagerness to grow and develop within the company. Mention any relevant training or courses you are willing to undertake to enhance your skills as a Customer Service Advisor, demonstrating your commitment to personal and professional growth.
How to prepare for a job interview at Click To Hired
✨Show Your Motivation
Make sure to express your enthusiasm for helping people and working in a fast-paced environment. Share examples of how you've demonstrated motivation in previous roles or situations, even if they weren't in customer service.
✨Highlight Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare to discuss how you effectively communicate with others, whether through phone calls, emails, or face-to-face interactions. Consider sharing a specific example where your communication made a difference.
✨Demonstrate Proactivity
The role requires a proactive mindset, so be ready to talk about times when you've taken the initiative to solve a problem or improve a process. This will show that you're not just reactive but can also anticipate needs and act accordingly.
✨Familiarise Yourself with CRM Systems
Even if you don't have direct experience, showing that you understand the importance of keeping customer records up to date is crucial. Research common CRM systems and be prepared to discuss how you would approach managing customer information effectively.
