Translations Technology Portfolio Director (Basé à London)

Location: UK

Responsible for setting product strategy and creating tailored technology solutions to support localizations delivery. This is a strategic and innovative role that contributes to advancing the technology-enablement of IQVIA Translations Services.

Responsibilities:

• Identify problems and opportunities, and design technology solutions that address them. This involves considering how the solution fits within the portfolio, current capabilities, and available resources.
• Ensure that products are successful and operationally efficient in meeting business demands.
• Keep up to date on the market and competition, in particular AI innovations, combining business objectives and market intelligence to create and adapt product strategy.
• In association with delivery teams, establish methodologies for the successful adoption of the solutions into continuous operation. Create, maintain and update SOPs and guides as applicable.
• Ensure that product solutions meet information security and privacy requirements and standards.
• Drive innovation through adoption of emerging AI technologies, identifying ways to build new or embed with existing solutions, leveraging IQVIA’s Healthcare-grade AI initiatives.
• Oversee the development of new products, features and enhancements. Ensure timely delivery and manage the product roadmap, sprint scope, and timelines.
• Build business cases for management approval, including required initial investment and ongoing cost projections.
• Engage with internal/external partners and clients as needed. Evaluate business challenges and provide insights to the team to design effective solutions.
• Collaborate with various business functions such as Delivery, Marketing and Sales throughout the product lifecycle, acting as a trusted partner.
• Collaborate closely with cross-functional tech teams, including business analysts, developers and project managers to gather requirements, propose solution concepts, provide technical expertise and drive successful implementations.
• Promote a culture of accountability and control. Lead initiatives to improve product performance and operational efficiency.
• Comply with relevant and applicable IQVIA procedures and SOPs, including Quality Management System.

Candidate Requirements:

• Bachelor's degree, ideally in technology or related field.
• Minimum 15 years’ experience in language services industry.
• 5+ years proven track-record in product strategy and product development for the technology-enablement of translation services.
• Strong background in Machine Translation, CAT and Workflow Management technologies.
• Experience implementing transformational AI solutions including LLM’s and other Generative AI technologies.
• Experience in implementation and maintenance of multi-product SaaS solutions, with a strong understanding of infrastructure, API integrations and information security.
• Experience of integrating 3rd party products and tools within translations tech solutions, directly managing such relationships and commercials.
• Excellent written/verbal communication skills. Fluency in English is essential, an additional language would be advantageous.
• Customer-facing experience including commercials, with hands-on contribution to RFP/RFI responses and client pitches.
• Proficient in managing budgets and ROI measurement/monitoring.
• Excellent problem solving and analytical skills. Proficient in the use of data and analytics solutions to drive evidence-based decisions.
• Attention to detail, with the ability to transform business requirements into functional and design specifications.
• Ability to meet deadlines and to manage competing/shifting priorities.
• Ability to establish and maintain effective working relationships with colleagues, managers, partners and clients. Must have experience managing multi-discipline, multi-country teams.

This role is not eligible for UK visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.