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For Companies At a Glance
- Tasks: Engage with customers via calls, providing tailored solutions and ensuring top-notch service.
- Company: Join a vibrant company that values your growth and invests in your training from day one.
- Benefits: Enjoy a fun team environment, career progression opportunities, and comprehensive training.
- Why this job: Perfect for those transitioning from retail or hospitality to an office role with a supportive culture.
- Qualifications: No specific qualifications required; just bring your customer service skills and enthusiasm!
- Other info: Ideal for high school and college students looking to kickstart their careers.
The predicted salary is between 28800 - 43200 £ per year.
Are you currently working in retail or hospitality and looking to transition those skills into an office based role? Would you like to join a business which will invest in you from day one and provide the best training? Do you want to progress and further your career? Would you like to join a fun and vibrant team? Then this could be the role for you!
As a Customer Sales Advisor you will be dealing with incoming calls coming into the business from new customers looking for more information in relation to the services which are on offer. You will be having consultative conversations building excellent relationships and tailoring a package suitable for the customer ensuring the highest level of client experience. This will be sales through service handling a range of queries promoting the services and working towards KPIs set by the business. The role will also involve handling calls from existing customers that may be looking to cancel; you will be solving any problems with the aim to retain the business.
Customer Sales Advisor employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Leverage your retail or hospitality experience by highlighting specific examples of how you've provided excellent customer service. This will show that you can easily transition those skills into a sales environment.
✨Tip Number 2
Familiarise yourself with the services we offer at StudySmarter. Understanding our products will allow you to have informed conversations during the interview, demonstrating your genuine interest in the role.
✨Tip Number 3
Practice your consultative selling techniques. Role-play scenarios where you handle customer queries and objections, as this will prepare you for the types of calls you'll be managing as a Customer Sales Advisor.
✨Tip Number 4
Show enthusiasm for personal development and career progression. Be ready to discuss your goals and how you see yourself growing within our vibrant team, as we value candidates who are eager to learn and advance.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience in retail or hospitality. Showcase how your skills in customer service, communication, and problem-solving can translate into the Customer Sales Advisor role.
Tailor Your CV: Customise your CV to reflect the specific requirements of the job. Use keywords from the job description, such as 'consultative conversations' and 'client experience', to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to transition into an office-based role and how you can contribute to the team’s success.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Prepare examples from your past experiences that showcase your ability to handle queries and retain customers effectively.
How to prepare for a job interview at Click To Hired
✨Showcase Your Transferable Skills
Since you're coming from a retail or hospitality background, highlight how your experience in customer service can translate into the office environment. Discuss specific examples where you've successfully handled customer queries or resolved issues.
✨Demonstrate Your Sales Acumen
Prepare to talk about your experience with sales, even if it was in a different context. Share stories of how you upsold products or services and how you built relationships with customers to enhance their experience.
✨Emphasise Your Team Spirit
This role is all about being part of a fun and vibrant team. Be ready to discuss how you work well with others, contribute to a positive atmosphere, and support your colleagues in achieving common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding customer retention. Think of scenarios where you've turned a negative customer experience into a positive one and be ready to share those stories.
