At a Glance
- Tasks: Lead the Sales Support team to enhance workflows and maintain high service standards.
- Company: Join a tech-savvy company located in beautiful countryside offices with great amenities.
- Benefits: Enjoy free gym membership, ample parking, and scenic woodland walks.
- Why this job: Be part of a dynamic team that values innovation and professional growth.
- Qualifications: Proven leadership experience, analytical skills, and proficiency in Microsoft Office required.
- Other info: Opportunity to work closely with senior leadership and drive meaningful process improvements.
The predicted salary is between 36000 - 60000 £ per year.
We have an excellent opportunity for a dedicated and detail-oriented individual with a passion for technology, identifying and improving processes. Our client is based in lovely countryside offices, offering an on-site gym (with a free membership!), plenty of free onsite parking and woodland walks!
As Team Leader, you will play a crucial role in supporting the day-to-day operations of our sales support. You will work closely with the Operations Manager and Director to ensure smooth and efficient workflow, and uphold the highest standards of professionalism and confidentiality.
Role ObjectiveLead the Sales Support team to maintain high service standards, improve workflows, support commercial operations, and implement meaningful process improvements. Serve as the link between support staff and senior leadership.
Key Responsibilities include:- Supporting and overseeing our internal team processes to ensure optimum performance, identifying both technical and manual process improvements
- Maintaining and increasing business efficiencies companywide
- General Support for Reporting requirements across the business
- Support staff development and adherence to workplace standards
- Proven team leadership in operations, customer service, or finance
- Analytical mindset with strong problem-solving and commercial awareness
- Highly proficient in Microsoft Office (especially Excel)
- Experience implementing process improvements
- Familiarity with Microsoft Dynamics CRM
Team Leader - Sales Support employer: Career Wallet
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Sales Support
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics CRM, as it's a key requirement for the role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering the software.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you overcame them to improve team performance.
✨Tip Number 3
Research common process improvement methodologies, such as Lean or Six Sigma. Being able to discuss these concepts during your interview will highlight your analytical mindset and problem-solving abilities.
✨Tip Number 4
Prepare to discuss your experience with reporting requirements. Be ready to explain how you've used data to drive decisions and improve efficiencies in previous roles, as this will be crucial for supporting the Operations Manager.
We think you need these skills to ace Team Leader - Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in team leadership, operations, and customer service. Emphasise any specific achievements related to process improvements and efficiency gains.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and detail how your analytical mindset can contribute to the role. Mention your familiarity with Microsoft Office and Dynamics CRM, and provide examples of past successes in similar positions.
Highlight Relevant Skills: Clearly outline your skills that align with the job description, such as problem-solving abilities, proficiency in Excel, and experience in supporting staff development. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Career Wallet
✨Showcase Your Leadership Skills
As a Team Leader, it's essential to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to maintaining high service standards and supporting team development.
✨Highlight Your Analytical Mindset
The role requires an analytical mindset, so be ready to discuss specific instances where you've identified process improvements. Use data or metrics to back up your claims, especially if you can relate them to increased efficiencies.
✨Familiarity with Tools is Key
Make sure to brush up on your knowledge of Microsoft Office, particularly Excel, and Microsoft Dynamics CRM. Be prepared to discuss how you've used these tools in previous roles to support operations and improve workflows.
✨Understand the Company Culture
Research the company’s values and culture, especially their focus on professionalism and confidentiality. During the interview, express how your personal values align with theirs and how you can contribute to maintaining that culture.