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For Companies At a Glance
- Tasks: Provide high-level support for a global network infrastructure and troubleshoot complex issues.
- Company: Join a leading global multi-asset investment firm with a strong tech team.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for career advancement.
- Why this job: Work hands-on with cutting-edge technology in a high-performance environment while building your expertise.
- Qualifications: 3-5 years in network engineering, strong knowledge of protocols, and experience with Cisco or Meraki.
- Other info: Opportunity for after-hours support and collaboration with global teams.
The predicted salary is between 78000 - 130000 £ per year.
Are you a network engineer who thrives on solving complex issues and building resilient infrastructure? Our client - a global multi-asset investment firm - is expanding its EMEA tech team and hiring into their enterprise support function. You’ll focus on high-level (3rd/4th line) support across offices, data centres, and cloud integrations - working closely with senior engineers and US counterparts to support a mission-critical network environment. This is a hands-on opportunity to deepen your expertise, work with next-gen tooling, and build towards senior engineering or network architecture tracks within a high-performance team.
Key Responsibilities
- Deliver 3rd and 4th line support across a complex global network infrastructure spanning office, data centre, and cloud environments.
- Troubleshoot, diagnose, and resolve escalated networking issues from support teams, with a focus on performance and uptime.
- Support, maintain and configure Cisco and Meraki networking gear across switches, routers, and wireless systems.
- Manage Palo Alto firewalls, including monitoring, change control, and troubleshooting.
- Assist with SD-WAN deployments and hybrid network integration (Silver Peak, Aruba or equivalent).
- Participate in DR testing, scheduled maintenance events, and infrastructure lifecycle management.
- Create and maintain accurate documentation of network topologies, procedures, and incident records.
- Coordinate with global infrastructure teams and vendors on issue resolution and service improvements.
- Provide occasional after-hours and weekend support as needed.
What You Bring...
- 3-5 years of hands-on experience in network engineering or infrastructure support roles.
- Strong knowledge of network protocols and technologies including TCP/IP, BGP, OSPF, DNS and DHCP.
- Experience supporting Cisco and/or Meraki-based infrastructure in a production environment.
- Proficiency with Palo Alto firewalls and related security technologies.
- Knowledge of network automation tools or scripting languages (e.g. Python, Ansible).
- Familiarity with Windows Server and/or Linux systems from a network troubleshooting perspective.
- Strong analytical and troubleshooting skills with a detail-oriented mindset.
- Familiarity with AWS or Azure networking principles.
- (Preferred) Exposure to SD-WAN solutions (e.g. Silver Peak, Aruba).
- (Preferred) Industry certifications such as CCNA, CCNP, or Network+.
Network Support Engineer | Diversified Global Investment Manager employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Engineer | Diversified Global Investment Manager
✨Tip Number 1
Network Support Engineers often need to demonstrate their problem-solving skills. Prepare for potential technical interviews by brushing up on your troubleshooting techniques and be ready to discuss specific challenges you've faced in previous roles.
✨Tip Number 2
Familiarise yourself with the latest networking technologies and tools mentioned in the job description, such as Cisco, Meraki, and Palo Alto firewalls. Showing that you are up-to-date with industry trends can set you apart from other candidates.
✨Tip Number 3
Networking is key! Connect with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide insights into the company culture and may even lead to a referral.
✨Tip Number 4
Prepare to discuss your experience with cloud integrations and SD-WAN solutions. Be ready to share examples of how you've successfully implemented or supported these technologies in past roles, as this aligns closely with the responsibilities of the position.
We think you need these skills to ace Network Support Engineer | Diversified Global Investment Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network engineering and infrastructure support. Emphasise your hands-on experience with Cisco, Meraki, and Palo Alto technologies, as well as any industry certifications you hold.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your problem-solving skills and ability to work in a high-performance team.
Showcase Technical Skills: Clearly outline your technical skills related to network protocols, troubleshooting, and automation tools. Use bullet points to make this information easy to read and ensure it aligns with the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Network Support Engineer.
How to prepare for a job interview at Job Traffic
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with network protocols and technologies like TCP/IP, BGP, and OSPF. Highlight specific examples where you've successfully troubleshot complex networking issues, especially in a production environment.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your analytical and troubleshooting abilities. Practice articulating your thought process when diagnosing and resolving network issues, as this will showcase your capability to handle high-level support.
✨Familiarise Yourself with Their Tools
Research the specific tools and technologies mentioned in the job description, such as Cisco, Meraki, and Palo Alto firewalls. Being knowledgeable about these will not only impress the interviewers but also show your genuine interest in the role.
✨Prepare Questions for Them
Have insightful questions ready about their network infrastructure, team dynamics, and future projects. This demonstrates your enthusiasm for the position and helps you gauge if the company aligns with your career goals.
