At a Glance
- Tasks: As a Motor Engineer, you'll ensure top-notch customer service and manage motor inspections.
- Company: Join Solus, a leading UK vehicle repair company with a stellar reputation.
- Benefits: Enjoy competitive pay, an award-winning apprenticeship programme, and opportunities for growth.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction in the automotive industry.
- Qualifications: Experience in motor engineering is essential; passion for customer service is a must.
- Other info: Work with cutting-edge technology and build relationships with approved repairers.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced and knowledgeable Motor Engineer who would like to contribute to the Solus Aviva family?
The role:
- Solus Aviva Motor Engineers preserve consistency and the very best customer service across our market leading business and our strategic partners.
- Our world class insurance business requires a knowledgeable and skilled engineer to take our claims to the next level of customer service and customer expectations.
- The Engineering team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to our Approved Repairer Network as well as Customer Nominated Repairers in a timely and cost effective manner.
- You will be in constant contact with our Solus sites as well as our approved repairers monitoring the performance, recognising potential areas of improvement and relationship building.
Who are Solus?
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies in motor engineering. Solus Aviva values innovation, so showcasing your knowledge of state-of-the-art tools and techniques during your interactions can set you apart.
✨Tip Number 2
Build a strong understanding of customer service principles. Since the role involves maintaining high customer satisfaction, demonstrating your commitment to excellent service in conversations can make a positive impression.
✨Tip Number 3
Network with professionals in the motor engineering field. Engaging with current employees or industry contacts can provide insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare to discuss your experience with both insured and third-party inspections. Being able to articulate your past experiences and how they relate to the responsibilities at Solus Aviva will demonstrate your suitability for the role.
We think you need these skills to ace Motor Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Motor Engineer position. Tailor your application to highlight how your skills and experience align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in motor engineering or related fields. Include specific examples of how you've contributed to customer service and efficiency in past roles.
Showcase Technical Skills: Mention any technical skills or certifications that are relevant to the role, such as knowledge of state-of-the-art technology used in motor inspections. This will demonstrate your capability to handle the technical aspects of the job.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for joining Solus Aviva. Mention why you admire their commitment to customer service and how you can contribute to their success.
How to prepare for a job interview at Click To Hired
✨Know Your Technical Stuff
As a Motor Engineer, it's crucial to demonstrate your technical knowledge during the interview. Brush up on the latest technologies in vehicle repairs and be prepared to discuss specific cases where you've successfully applied your skills.
✨Showcase Your Customer Service Skills
Since the role involves maintaining high customer service standards, think of examples from your past experiences where you went above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Understand the Company Culture
Research Solus and their values before the interview. Understanding their commitment to quality and customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.