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- Tasks: Lead a friendly team managing reservations and ensuring smooth processes.
- Company: Join a vibrant hotel brand known for its supportive culture and guest-focused approach.
- Benefits: Enjoy a competitive salary, permanent contract, and opportunities for growth.
- Why this job: Be part of a fun team driving innovation and creating memorable guest experiences.
- Qualifications: Experience in reservations or revenue management is a plus, but enthusiasm is key!
- Other info: Quick learning opportunities across various departments await you.
The predicted salary is between 28800 - 42000 £ per year.
Are you the type of person that gets out of bed on the right side every day? If so, we'd like you to come and join our Happy team as a Reservations Agent!
As a Reservations Supervisor within our Reservations team, you will find yourself administrating all bedroom and group reservations including the management of self-catering sites, managing a small and friendly team of people and ensuring seamless and efficient processes are in place. You would also be responsible for managing our voucher process and club card clients.
Reporting directly into the Group Revenue Manager, the position will assist to drive revenue strategy to maximise revenue and market share for the hotels. Whilst not essential, some revenue management experience would be preferred.
You will be responsible for driving innovation and continuous improvement, striving for excellence in every staff member and guest interaction. Surrounded by a supportive and fun team all working towards tailor-made guest experiences, along with working towards various sales targets.
Within this dynamic environment with quick learning opportunities, you will have the chance to gain a greater insight into our various departments.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Reservations Supervisor
✨Tip Number 1
Familiarise yourself with the hotel brand's values and mission. Understanding what makes us unique will help you align your approach during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving revenue strategies. Think of specific examples where you've successfully led a team or implemented processes that improved efficiency or sales.
✨Tip Number 4
Showcase your problem-solving skills during the interview. As a Reservations Supervisor, you'll need to handle various challenges, so be ready to share how you've tackled similar situations in the past.
We think you need these skills to ace Central Reservations Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Central Reservations Supervisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in reservations, team management, and any revenue management knowledge. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive innovation and improve processes.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your ability to manage a team and enhance guest experiences, as well as your commitment to achieving sales targets.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a supervisory role in reservations.
How to prepare for a job interview at Click To Hired
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in making a great first impression, especially in a customer-focused environment like reservations.
✨Demonstrate Team Leadership Skills
As a Reservations Supervisor, you'll be managing a small team. Be prepared to discuss your leadership style and provide examples of how you've successfully led a team in the past, focusing on collaboration and support.
✨Understand Revenue Management Basics
While not essential, having some knowledge of revenue management can set you apart. Brush up on key concepts and be ready to discuss how you can contribute to driving revenue strategies for the hotel.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest interactions. Think of specific scenarios from your past experiences where you successfully resolved issues or improved processes.
