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For Companies At a Glance
- Tasks: Coordinate and execute meetings and events, ensuring a seamless experience for guests.
- Company: Join Aimbridge Hospitality, a global leader in connecting people with unforgettable experiences.
- Benefits: Enjoy flexible work options, hotel discounts, and industry-leading training opportunities.
- Why this job: Be part of a vibrant team shaping the future of hospitality while delivering exceptional guest experiences.
- Qualifications: Strong communication, organizational, and customer service skills; event planning knowledge is a plus.
- Other info: Work at Holiday Inn Southend, a modern hotel with state-of-the-art facilities and a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide Staff rates and up to 50% discount on food & beverage and spa
- Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Flexible working opportunities
- Company sick pay – Giving you piece of mind when you need it the most
- Staff meals on duty
- Paid breaks
- Starting salary above national minimum wage
- Access to hotel gym facilities
- Career and lifestyle breaks Allowing you to take time off for key life events.
- Free staff parking
A day in the life of
As Meeting & Events Coordinator, you will be responsible for promoting and executing all Meetings & Events business within the hotel (including weddings, parties, wakes and conferences) and as an ambassador to the hotel, you will be an expert on all the facilities on offer with the ability to advise guests based on their individual needs. You will also record and process all enquiries that are made by phone, email, or face to face to ensure all guests are dealt with efficiently and in a timely manner.
You will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and departmental targets and individual KPI's are met.
What do we need from you?
- Communication Skills: As the face of our meetings and events at the hotel youll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
- Organisational Skills: Strong organisational skills are essential for this role. Youll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
- Customer Service Skills: youll work with our guest first hand so youll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
- Knowledge of Event Planning: Ideally, wed love you to have knowledge of event planning, including understanding of logistics, catering, audio-visual equipment, and other details involved in planning and executing successful events. You should also be able to stay up to date with trends in event planning and hospitality.
- Flexibility: To handle unexpected changes or last-minute requests youll need to be flexible and approachable. You should be able to think on their feet and quickly come up with solutions to any issues that arise.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow
So, click apply today, wed love to welcome you to our inclusive team shaping the future of hospitality.
About Holiday Inn Southend
At Holiday Inn® Southend hotel, located a stones throw from Southend Airport, we are committed to investing in and developing our team, in return for your commitment to ensure every guest has a positve experience.
At Holiday Inn® we want our guests to relax and be themselves which means we need you to:
• Be you by being natural, professional and personable in the way you are with people
• Get ready by taking notice and using your knowledge so that you are prepared for any-thing
• Show you care by being thoughtful in the way you welcome and connect with guests
• Take action by showing initiative, taking ownership and going the extra mile
Our hotel was built in 2012 and our guests benefit from 129 modern bedrooms, state of the art conference and event facilities, and a stylish rooftop restaurant & bar, “1935” offering contemporary British fare and views of the airport runway and surrounding countryside. We have a great product but our most important asset is our team, who provide consistently high level service, have a great personality and a passion for delivering a 5* service.
About Holiday Inn
Holiday Inn® Hotels & Resorts :Do you want to work for one of the world's best known hotel brands? With a well-earned reputation for friendly service and good value for money, our hotels and resorts are fresh, modern and known throughout the world. Our guests include all sorts of different people – some travelling for fun, often with their families and others travelling on business. With over 1,200 hotels and resorts worldwide there will be one in a city or resort location near you.
AMRT1_UKCT
Meeting and Events Coordinator employer: Holiday Inn Southend
Contact Detail:
Holiday Inn Southend Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting and Events Coordinator
✨Tip Number 1
Familiarize yourself with the specific brands Aimbridge works with, like Hilton and Marriott. Understanding their unique offerings and standards can help you tailor your approach during interviews.
✨Tip Number 2
Showcase your organizational skills by preparing a mock event plan. This will demonstrate your ability to manage multiple tasks and attention to detail, which are crucial for the Meeting and Events Coordinator role.
✨Tip Number 3
Network with professionals in the hospitality industry, especially those who have experience in event planning. They can provide insights and tips that could give you an edge in your application process.
✨Tip Number 4
Stay updated on the latest trends in event planning and hospitality. Being knowledgeable about current practices can set you apart as a candidate who is passionate and informed about the industry.
We think you need these skills to ace Meeting and Events Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in event planning and customer service. Use keywords from the job description, such as 'communication skills', 'organisational skills', and 'customer service skills' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create exceptional guest experiences. Mention specific examples of past events you have coordinated and how you handled challenges effectively.
Showcase Your Skills: In your application, emphasize your knowledge of event planning logistics, catering, and audio-visual equipment. Provide examples of how you've successfully managed multiple tasks and prioritized responsibilities in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Meeting and Events Coordinator role.
How to prepare for a job interview at Holiday Inn Southend
✨Showcase Your Communication Skills
As a Meeting and Events Coordinator, excellent communication is key. Be prepared to demonstrate your ability to interact effectively with clients and team members during the interview. Use clear and concise language, and provide examples of how you've successfully communicated in past roles.
✨Highlight Your Organizational Abilities
This role requires strong organizational skills. Discuss specific instances where you managed multiple tasks or projects simultaneously. Mention any tools or methods you use to stay organized and ensure deadlines are met.
✨Demonstrate Customer Service Excellence
Since you'll be working directly with guests, it's crucial to show your commitment to customer service. Share stories that illustrate how you've gone above and beyond to meet client needs and resolve issues effectively.
✨Stay Updated on Event Planning Trends
Knowledge of current trends in event planning can set you apart. Research recent developments in the industry and be ready to discuss them. This shows your passion for the role and your commitment to providing exceptional experiences.
