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For Companies At a Glance
- Tasks: Lead daily operations of a vibrant clubhouse, managing staff, events, and finances.
- Company: Join a premier community venue focused on growth and exceptional service.
- Benefits: Enjoy flexible hours, a competitive salary, and potential bonuses up to £10k.
- Why this job: Be part of a dynamic team, enhance your leadership skills, and make a real impact.
- Qualifications: Experience in hospitality management, strong financial skills, and a passion for customer service required.
- Other info: Flexible working hours include evenings and weekends; driving licence needed.
The predicted salary is between 22500 - 30000 £ per year.
LOCATION - BISHOP AUCKLAND
Responsible for: Day-to-day management of the clubhouse, bar, kitchen, events, staff, maintenance, and business development.
Role Purpose
To lead the day-to-day operations of the clubhouse, bar, kitchen, and events, ensuring high standards of service, financial efficiency, and long-term growth. The General Manager will drive revenue, maintain facilities, manage staff, and promote the club as a premier community venue.
Key Responsibilities
- Operations & Business Development
- Oversee all clubhouse operations including bar, catering, functions, and maintenance.
- Drive business growth through new revenue streams, events, and facility hires.
- Monitor performance against profit & loss targets; control costs and maximise income.
- Ensure compliance with licensing, H&S, and food hygiene regulations.
- Lead on stock control, ordering, and supplier relationships.
- Maintain venue safety, cleanliness, and presentation to high standards.
- Finance & Administration
- Handle all financial processes including cashing up, banking, payroll data, and stock reconciliation.
- Produce regular financial and operational reports for the board.
- Identify and secure grant funding to support club development.
- Prepare quotes and manage bookings for external venue hires.
- Staff Management
- Recruit, train, schedule, and supervise bar, kitchen, and cleaning staff.
- Maintain a motivated team focused on high-quality service.
- Ensure staff follow club policies and licensing requirements.
- Monitor wage budgets and staff ratios to optimise efficiency.
- Customer Service & Club Promotion
- Deliver excellent service to members and visitors.
- Actively promote use of the clubhouse for events and functions.
- Maintain a strong presence during events, ensuring smooth operation and customer satisfaction.
- Facilities & Compliance
- Oversee upkeep and cleanliness of clubhouse, changing rooms, terrace, and grounds.
- Be responsible for security, maintenance, and emergency call-out as a keyholder.
- Ensure compliance with fire safety, accessibility, and health & safety regulations.
Person Specification
Essential:
- Experience managing bar, catering, or hospitality operations.
- Strong financial and business acumen.
- Proven staff management and customer service skills.
- Solid understanding of licensing, H&S, and food hygiene standards.
- IT competence and administrative ability.
- Flexibility to work evenings, weekends, and match days.
- To be a personal licence holder for the club to sell and authorise the sale of alcohol and to adhere to and enforce licensing regulations.
- Driving Licence.
Desirable:
- First aid certificate.
- Relevant qualifications in food safety or health & safety.
- Interest in sport or rugby club environments.
Performance Indicators
- Financial performance against budget.
- Health & safety compliance.
- Customer satisfaction.
- Successful grant applications and revenue growth.
Terms & Conditions
- Hours: Flexible, including evenings and weekends as required.
- Salary: £26,500 per annum
- Bonus: Up to 10k, subject to profitability.
- Holidays: 20 days + Bank Holidays
- Contract: Permanent, subject to 6-month probation
Please apply to the role, or for more information, please feel free to call Darlington and speak to Dani.
General Manager employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding what the members and visitors are looking for in a clubhouse experience can help you tailor your approach and demonstrate your commitment to enhancing their experience.
✨Tip Number 2
Network with professionals in the hospitality and sports sectors. Attend local events or join relevant groups to build connections that could provide insights into the role and potentially lead to recommendations.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams or projects. Be prepared to share specific examples of how you've driven revenue growth or improved customer satisfaction in previous roles.
✨Tip Number 4
Research the club's current operations and identify areas for improvement. Presenting thoughtful ideas during your interview can demonstrate your proactive approach and genuine interest in the position.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing bar, catering, or hospitality operations. Emphasise your financial acumen and any previous roles where you successfully managed staff and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the club environment. Mention specific examples of how you've driven business growth or improved customer satisfaction in past positions.
Highlight Compliance Knowledge: Since compliance with licensing, health & safety, and food hygiene regulations is crucial, include any relevant certifications or experiences that demonstrate your understanding and adherence to these standards.
Showcase Leadership Skills: In your application, provide examples of how you've recruited, trained, and motivated teams in previous roles. Highlight your ability to maintain high standards of service and manage staff effectively.
How to prepare for a job interview at Berry Recruitment
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing staff, resolving conflicts, and motivating your team to deliver high-quality service.
✨Demonstrate Financial Acumen
Since the role involves monitoring profit and loss targets, come ready to talk about your experience with budgeting, financial reporting, and how you've driven revenue growth in past positions.
✨Know the Regulations
Familiarise yourself with licensing, health and safety, and food hygiene regulations. Being able to discuss these topics will show that you understand the compliance aspects of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to manage events or handle customer complaints effectively, and be ready to share those experiences.
