At a Glance
- Tasks: Supervise hotel operations while gaining hands-on experience across various departments.
- Company: De Vere Tortworth Court is a stunning Grade II listed hotel in South Gloucestershire.
- Benefits: Enjoy £12.35 per hour, bonuses, free meals, and a complimentary stay on your anniversary.
- Why this job: Kickstart your hospitality career with a structured apprenticeship in a supportive environment.
- Qualifications: No prior experience needed; just a passion for hospitality and a willingness to learn.
- Other info: Full-time commitment required starting September 2025; flexible hours including early starts and late finishes.
De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.
At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Considering your career options or looking for an alternative to university? Why not consider joining the De Vere Hospitality Supervisor Apprenticeship? Are you looking for a structured development programme to kick start your hospitality career? The programme runs for 14 months during which time you will gain valuable experience and insight into each operational department that makes a large hotel and events venue run smoothly.
You will emerge from the programme with the skills, experience and development you need to take on your first hospitality supervisory position with De Vere. In addition to valuable work experience and the skills you have learnt and developed on the job, you will also gain a nationally recognised Level 3 Hospitality Supervisor apprenticeship qualification.
How are the 14 months structured? The De Vere Hospitality Supervisor Apprenticeship begins with an insight into some of the departments at the heart of running a Hotel & Event venue. For the first 6 months you will spend time in 6 different departments learning new skills to gain an excellent foundation. The departments will include Meetings & Events, Bar, Restaurant, Reception, Housekeeping & the Kitchen.
Following your initial 6 months you will work with the Management team to choose 2 departments to work in for a further 3-5 months, to focus on and gain a greater depth of knowledge including learning about the duties involved at a Supervisory level. During the programme you will be assigned from within the Hotel who will be on hand to offer you guidance and support. You will also be invited to take part in De Vere Emerging Leader workshops and training courses/qualifications.
You will be required to work a variety of hours and days depending on the department in which you are working. These will include a mixture of early starts from 6am, day shifts and late finishes between 11pm and 2am (for events). You must be available to commence the programme on a Full Time basis from Monday 1st September 2025.
Benefits:
- £12.35 per hour – to be reviewed in April 2026
- A £1000 congratulations bonus and bespoke gift upon completion of your apprenticeship
- A friendly and supportive environment – at De Vere we welcome and value unique people and their contributions
- An additional paid day off for your birthday, with a £20 love to shop voucher to celebrate the occasion
- Complimentary 2 nights stay in a De Vere property to celebrate your employment anniversary, with additional monetary rewards for long service milestones and staff rates hotel room staff rates from as little as £50 per night
- Free meals whilst on duty
Hospitality Supervisor - Apprenticeship employer: De Vere Tortworth Court
Contact Detail:
De Vere Tortworth Court Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor - Apprenticeship
✨Tip Number 1
Familiarise yourself with the De Vere brand and its values. Understanding their commitment to creating memorable experiences for guests will help you align your passion for hospitality with their mission during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of De Vere Tortworth Court. They can provide valuable insights into the company culture and what it takes to succeed in the Hospitality Supervisor role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to work varied hours. The role requires early starts and late finishes, so demonstrating your adaptability and enthusiasm for the dynamic nature of hospitality will be crucial.
✨Tip Number 4
Showcase your eagerness to learn and grow within the hospitality industry. Highlight any previous experience or training that demonstrates your commitment to developing your skills, as this apprenticeship is all about gaining valuable experience.
We think you need these skills to ace Hospitality Supervisor - Apprenticeship
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hospitality Supervisor. Familiarise yourself with the various departments you'll be working in and the skills required for each.
Tailor Your CV: Craft your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles where you've demonstrated leadership or teamwork, as these are crucial for a supervisory position.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and why you want to join De Vere. Mention specific aspects of the apprenticeship that excite you, such as the structured development programme and the opportunity to work in various departments.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at De Vere Tortworth Court
✨Research De Vere Tortworth Court
Before your interview, take some time to learn about De Vere Tortworth Court. Familiarise yourself with its history, unique features, and the services it offers. This knowledge will show your genuine interest in the role and help you connect your skills to their specific needs.
✨Showcase Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry. Share any relevant experiences or stories that highlight your passion for providing excellent customer service. This will demonstrate that you are not just looking for a job, but are genuinely excited about starting a career in hospitality.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various situations in a hospitality setting. Think of examples from your past experiences where you successfully resolved conflicts, managed time effectively, or worked as part of a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask insightful questions about the apprenticeship programme and the company culture. Inquire about the training opportunities, mentorship, and what success looks like in the role. This shows your eagerness to learn and grow within the organisation.