Customer Support Coordinator

Job DescriptionCompany description:At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide.We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one of the top 3 companies in our industry and globally leading in smart and secure access solutions.In the UK, we offer and training opportunities, as well career progression and support over 330 employees in the field as well as within our 14 different office locations.Job description:Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM or other IT based systems?Our customer support team is looking for an additional Customer Support Coordinator to join us in our Tiverton branch in DevonA job that matters: Your TasksOur Customer Support Coordinators deal with all of the internal and external customer enquiries with regards to parts and components that are required to install and repair our systems. The role involves taking orders for parts and technical systems either via email or over the phone, so attention to detail and accuracy is key to making sure our customers are kept happy. You could be dealing with orders that come from 3rd party businesses u…