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- Tasks: Lead and mentor a skilled network engineering team while solving complex network issues.
- Company: Join a dynamic company focused on innovation in network infrastructure.
- Benefits: Enjoy a competitive salary, hybrid work options, and a 5% on-call bonus.
- Why this job: Make a real impact in network operations and drive excellence in every connection.
- Qualifications: CCNP or JNCIP-ENT level expertise with strong leadership and communication skills required.
- Other info: This is a full-time, permanent role based in London.
The predicted salary is between 54000 - 126000 £ per year.
Location: London (Hybrid)
Base: £90,000 base salary + 5% on-call bonus
Type: Full-time | Permanent
Are you a passionate network leader ready to take the reins of a high-performing third-line engineering team? We are seeking a NOC Manager who thrives on solving complex challenges, leading with clarity, and driving innovation across critical network infrastructure.
What You'll Be Doing:
- Lead, mentor, and develop a team of skilled third-line network engineers.
- Own escalated network issues - diagnose and resolve complex problems in collaboration with senior engineers.
- Align network strategies with wider business goals through cross-functional collaboration.
- Drive innovation and continuous improvement in network performance, support, and security.
- Champion best practices in network architecture, operations, and incident management.
- Ensure effective workload monitoring via ServiceNow and foster operational transparency.
What You'll Bring:
- Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- Strong experience managing third-line support within a fast-paced environment.
- Expertise in ServiceNow ITSM and solid understanding of ITIL processes.
- Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP).
- Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices.
- Excellent leadership, communication, and decision-making skills.
Ready to take your career to the next level in network operations leadership? Apply now to make a real impact and lead a team driving excellence in every connection.
NOC Manager employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Manager
✨Tip Number 1
Network with professionals in the industry by attending relevant conferences or meetups. This can help you connect with potential colleagues and gain insights into the latest trends and challenges in network operations.
✨Tip Number 2
Showcase your leadership skills by volunteering for team projects or initiatives within your current role. Highlighting your ability to mentor and develop others will make you stand out as a candidate for the NOC Manager position.
✨Tip Number 3
Familiarise yourself with ServiceNow ITSM and ITIL processes if you haven't already. Being well-versed in these tools and methodologies will demonstrate your readiness to manage workloads effectively and improve operational transparency.
✨Tip Number 4
Prepare to discuss specific examples of how you've resolved complex network issues in the past. Being able to articulate your problem-solving process and the impact of your solutions will show your capability to handle escalated network challenges.
We think you need these skills to ace NOC Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing third-line support and your technical expertise, especially with CCNP or JNCIP-ENT certifications. Use specific examples that demonstrate your leadership skills and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for network engineering and leadership. Mention how your previous experiences align with the responsibilities of the NOC Manager role, particularly in driving innovation and improving network performance.
Showcase Relevant Skills: Emphasise your knowledge of routing/switching protocols and hands-on experience with relevant devices like Cisco and Juniper. Highlight your familiarity with ServiceNow ITSM and ITIL processes to show you understand the operational aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JobFlurry
✨Showcase Your Leadership Skills
As a NOC Manager, you'll be leading a team of engineers. Be prepared to discuss your leadership style and provide examples of how you've successfully mentored and developed team members in the past.
✨Demonstrate Technical Expertise
Make sure to brush up on your technical knowledge, especially around CCNP and JNCIP-ENT levels. Be ready to discuss specific routing and switching protocols like BGP and OSPF, as well as your hands-on experience with relevant devices.
✨Align with Business Goals
Understand how network strategies can align with broader business objectives. Be prepared to share examples of how you've collaborated cross-functionally to drive innovation and improve network performance.
✨Familiarise Yourself with ServiceNow and ITIL
Since the role involves workload monitoring via ServiceNow, ensure you have a solid understanding of ITSM and ITIL processes. Discuss any previous experiences where you've implemented these practices effectively.
