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- Tasks: Assist in maintaining a pristine lounge and provide excellent customer service.
- Company: Join the prestigious hospitality team at Liverpool John Lennon Airport.
- Benefits: Earn £12.41 per hour plus shift allowance; flexible hours and training provided.
- Why this job: Be part of a fast-paced environment delivering first-class experiences to travellers.
- Qualifications: No specific qualifications required, just enthusiasm and reliability.
- Other info: Temporary role for 4 weeks with shifts between 4:00 AM and 12:00 PM.
Location: Liverpool John Lennon Airport
Job Type: Temporary Full-Time (4 Weeks)
Pay: £12.41 per hour + £0.75 shift allowance when working between 04:00 and 06:00 hours
Start Date: Training starts next week (2 days provided)
Hours: 8.5-hour shifts between 4:00 AM and 12:00 PM start times
Flexibility: 5 days out of 7, including weekends
Join the prestigious hospitality team at Liverpool Airport and be part of delivering a first-class airport experience. We are recruiting reliable and enthusiastic individuals for full-time temporary lounge assistant roles, working in a fast-paced, customer-facing environment.
Key Responsibilities:
- Pot Washing: Keep kitchen equipment, dishes, and utensils clean and organised
- Table Clearing & Cleaning: Maintain a spotless, inviting lounge environment
- Bar Support: Serve alcoholic and non-alcoholic beverages (if bar trained/experienced)
- Replenishing Stock: Ensure food counters, drinks stations, and snack bars are always well-stocked
- Customer Service: Greet guests, assist with queries, and ensure customer satisfaction
- Cleaning Duties: Regularly sanitise high-touch areas, restock toilets, and manage waste disposal
Front of House - Airport Lounge Assistant employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Airport Lounge Assistant
✨Tip Number 1
Familiarise yourself with the airport lounge environment. Visit the lounge if possible, or research online to understand the layout and services offered. This knowledge will help you answer questions confidently during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role is all about providing a first-class experience, be ready to share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Given the early shifts and weekend requirements, showing that you're adaptable and willing to work these hours can set you apart from other candidates.
✨Tip Number 4
If you have bar experience, make sure to mention it! Being able to serve drinks can be a significant advantage, so be ready to discuss any relevant training or experience you have in this area.
We think you need these skills to ace Front of House - Airport Lounge Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any previous roles where you worked in fast-paced environments or had direct interaction with customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to maintain cleanliness and provide excellent customer service.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability clearly in your application. This shows that you are willing to work the required shifts, including weekends.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Click To Hired
✨Show Your Enthusiasm for Customer Service
As a Front of House Assistant, your role revolves around providing excellent customer service. Make sure to express your passion for helping others and share any relevant experiences where you went above and beyond for customers.
✨Demonstrate Flexibility and Reliability
Given the nature of the job with early shifts and weekend work, it's crucial to highlight your flexibility. Be prepared to discuss your availability and any previous roles where you had to adapt to changing schedules.
✨Highlight Teamwork Skills
Working in a fast-paced environment requires strong teamwork. Share examples of how you've successfully collaborated with colleagues in past roles, especially in hospitality or customer-facing positions.
✨Prepare for Practical Scenarios
You may be asked how you would handle specific situations, such as dealing with difficult customers or managing multiple tasks at once. Think through these scenarios beforehand and be ready to demonstrate your problem-solving skills.
