Operational Prison Support

Operational Prison Support

Full-Time No home office possible
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At a Glance

  • Tasks: Join us in vital security operations at HMP Leyhill, including gate duties and CCTV monitoring.
  • Company: Be part of the justice system, making a difference in a secure environment.
  • Benefits: Enjoy competitive pay, overtime options, 20 days annual leave, and career development opportunities.
  • Why this job: This role offers a chance to contribute to society while developing valuable skills in a dynamic team.
  • Qualifications: Good IT skills, UK driving licence, strong communication, and ability to work under pressure required.
  • Other info: A full DBS check will be conducted for successful candidates.

Location: HMP Leyhill

Shift Pattern: Part-time, 22 hours per week Wednesday to Friday (Wednesday and Thursday 8am to 4.30pm, Fridays would be 8am to 4pm)

Hourly rate: £12.48 per hour, increasing up to £21.84 per hour with overtime

Ready for a rewarding role in the justice system? We are hiring an Operational Support Grade (SSO) to join our team in HMP Leyhill. Contribute to vital security operations including gate duties, visitor checks, prisoner escorts, CCTV monitoring, and more.

Key responsibilities:

  • Manage entry/exit and searches at the gate
  • Escort contractors, vehicles, and prisoners
  • Monitor CCTV, report suspicious activity
  • Process visitors and oversee mail censorship
  • Assist with prisoner processing and food delivery

What we offer:

  • Competitive pay with overtime options
  • 20 days annual leave + public holidays
  • Access to training and career development

Skills & requirements:

  • Good IT skills and a UK driving licence (location-dependent)
  • Strong communication and teamworking abilities
  • Ability to work under pressure and follow security protocols

Important: A full and comprehensive DBS will be conducted.

Operational Prison Support employer: Click To Hired

At HMP Leyhill, we pride ourselves on being an excellent employer that values the contributions of our staff in maintaining a secure and supportive environment. With competitive pay rates, generous annual leave, and opportunities for training and career development, we foster a collaborative work culture where every team member plays a crucial role in the justice system. Join us to make a meaningful impact while enjoying the benefits of part-time hours and a supportive team atmosphere.
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Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Prison Support

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures relevant to prison operations. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios related to security and prisoner management, as this will showcase your problem-solving skills.

✨Tip Number 4

Highlight any relevant experience you have in high-pressure environments or roles that require strong communication skills. This will help you stand out as a candidate who can thrive in the operational support role.

We think you need these skills to ace Operational Prison Support

Strong Communication Skills
Teamwork Abilities
Attention to Detail
Ability to Work Under Pressure
Knowledge of Security Protocols
Good IT Skills
Monitoring and Surveillance Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Report Writing
Customer Service Skills
Full UK Driving Licence

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Operational Prison Support position. Understand the key responsibilities and skills required, such as managing entry/exit, monitoring CCTV, and assisting with prisoner processing.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your communication abilities, IT skills, and any previous experience in security or support roles.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your background makes you a suitable candidate. Mention specific examples of your teamwork and ability to work under pressure.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Click To Hired

✨Understand the Role

Make sure you thoroughly understand the responsibilities of the Operational Prison Support position. Familiarise yourself with tasks like gate duties, visitor checks, and CCTV monitoring, as this will help you answer questions confidently.

✨Showcase Your Communication Skills

Since strong communication is key in this role, prepare examples from your past experiences where you effectively communicated under pressure or worked as part of a team. This will demonstrate your ability to handle the demands of the job.

✨Highlight Your IT Proficiency

Good IT skills are essential for this position. Be ready to discuss your experience with relevant software or systems, and if possible, mention any specific tools you've used that relate to security operations or monitoring.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your ability to follow security protocols and manage stressful situations. Think of examples where you successfully navigated challenges, as this will show your problem-solving skills and readiness for the role.

Operational Prison Support
Click To Hired
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