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- Tasks: Engage with clients face-to-face to resolve outstanding debts and build relationships.
- Company: Join a global Energy company known for exceptional training and career growth.
- Benefits: Enjoy a competitive salary, car allowance, bonuses, and an outstanding benefits package.
- Why this job: This role offers a chance to develop negotiation skills while making a real impact.
- Qualifications: You need 2+ years in a client-facing role, ideally in payment collections.
- Other info: Work remotely from South Wales and be part of a supportive team.
The predicted salary is between 17400 - 34800 £ per year.
Field Collections Officer. Remote based. South Wales £29,000 basic + Car Allowance + Bonus + Exceptional benefits package. A global Energy company that will offer exceptional training and career opportunities. Are you an experienced negotiator? Someone with excellent listening skills and natural empathy. As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You’ll be responsible for: Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts. Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary. Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments. Relationship building: Developing strong relationships with clients and colleagues.To be successful in this role, you will need: At least 2 years of experience in a similar client-facing role. Ideally, having worked in payment collections Strong negotiation and problem-solving skills. Excellent communication and interpersonal skills.This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our and
Field Collections Agent - Remote/Home Based employer: Aaron Wallis Sales Recruitment
Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Agent - Remote/Home Based
✨Tip Number 1
Familiarize yourself with the energy sector and its specific challenges. Understanding the nuances of energy collections can give you an edge in conversations with potential employers.
✨Tip Number 2
Highlight your negotiation skills through real-life examples. Prepare to discuss situations where you've successfully resolved conflicts or collected debts, showcasing your ability to empathize and communicate effectively.
✨Tip Number 3
Network with professionals in the field. Join relevant online forums or local groups to connect with others in debt recovery and client relations, which can lead to valuable insights and job referrals.
✨Tip Number 4
Research the company culture of the global energy company you're applying to. Tailor your approach to align with their values, emphasizing your commitment to building strong client relationships and delivering exceptional service.
We think you need these skills to ace Field Collections Agent - Remote/Home Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-facing roles, particularly in payment collections. Emphasize your negotiation skills and any relevant achievements that demonstrate your ability to build relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your excellent listening skills and natural empathy, which are crucial for a Field Collections Officer.
Highlight Relevant Experience: Clearly outline your previous roles related to debt recovery and client engagement. Use concrete examples to illustrate how you've successfully resolved outstanding debts and built strong client relationships.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is important in this role.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Negotiation Skills
Since the role requires strong negotiation abilities, prepare examples from your past experiences where you successfully negotiated payment plans or resolved conflicts. This will demonstrate your capability to handle similar situations in the new role.
✨Emphasize Empathy and Listening Skills
Highlight your excellent listening skills and natural empathy during the interview. Share instances where these traits helped you build relationships with clients or resolve issues effectively.
✨Prepare for Client Engagement Scenarios
Anticipate questions related to face-to-face client engagement. Be ready to discuss how you approach client visits, manage difficult conversations, and ensure a positive outcome for both parties.
✨Demonstrate Data Gathering Experience
Since data gathering is a key responsibility, be prepared to talk about your experience collecting customer data, conducting assessments, and how you ensure accuracy and compliance in your work.
