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- Tasks: Manage consumer panels to ensure effective communication between water companies and consumers.
- Company: Join an independent advocacy body dedicated to improving water services in England and Wales.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and impactful work.
- Why this job: Make a real difference by amplifying consumer voices and influencing policy changes.
- Qualifications: 2+ years of experience with consumer panels and collaboration with research agencies required.
- Other info: Positions available in Birmingham or Cardiff, offering a chance to work in a meaningful sector.
The predicted salary is between 28800 - 48000 £ per year.
Our client is an independent utilities advocacy body in England and Wales. Every year, they help thousands of people resolve their water complaints with empathy and expertise. Their research and advocacy don’t just influence policy – they change it, making sure companies and regulators listen to the people they serve. They are now looking for two Consumer Panel Managers to join the team in either Birmingham or Cardiff. Your role will be to ensure that each water company’s panel runs smoothly, efficiently, and with purpose.
Your days will involve:
- Working with an external research agency to deliver high-quality insights
- Establishing accountability processes that ensure water companies act on what they hear
- Partnering closely with policy experts to turn consumer voices into business change
- Making sure consumers are not just heard, but listened to
The ideal candidate will have:
- 2+ years of experience looking after consumer panels.
- Agency or client-side experience.
- Experience working with research agencies to deliver high-quality insights.
Consumer Panel Manager employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Panel Manager
✨Tip Number 1
Network with professionals in the utilities sector, especially those who have experience with consumer panels. Attend industry events or webinars to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in consumer advocacy within the utilities sector. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to manage consumer panels effectively. Highlight instances where you successfully collaborated with research agencies or influenced policy changes.
✨Tip Number 4
Research the organisation's recent initiatives and achievements in consumer advocacy. Being well-informed will allow you to ask insightful questions during the interview and show your genuine interest in their mission.
We think you need these skills to ace Consumer Panel Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Consumer Panel Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience with consumer panels. Provide specific examples of how you've worked with research agencies or delivered insights that led to actionable changes.
Showcase Your Skills: Make sure to showcase skills that align with the role, such as communication, collaboration with policy experts, and accountability processes. Use concrete examples to demonstrate how you've successfully applied these skills in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for consumer advocacy. Explain why you want to work with this independent utilities advocacy body and how you can contribute to their mission.
How to prepare for a job interview at Click To Hired
✨Understand the Role
Make sure you have a clear understanding of what a Consumer Panel Manager does. Familiarise yourself with the responsibilities outlined in the job description, especially around working with research agencies and ensuring consumer voices are heard.
✨Showcase Relevant Experience
Prepare to discuss your previous experience managing consumer panels or working with research agencies. Highlight specific examples where you've successfully delivered insights or influenced change based on consumer feedback.
✨Demonstrate Empathy and Advocacy Skills
Since the role involves advocating for consumers, be ready to share instances where you've shown empathy in your work. Discuss how you’ve effectively communicated consumer needs to stakeholders and ensured their voices were listened to.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current consumer panel initiatives and how they measure success. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
