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- Tasks: Coach users on digital tools like M365, ChatGPT, and Asana through masterclasses and one-on-one sessions.
- Company: Join a global resourcing firm focused on digital transformation and workplace innovation.
- Benefits: Enjoy flexible working arrangements and the chance to develop your coaching skills in a dynamic environment.
- Why this job: Make a real impact by empowering others with digital skills in a fast-paced, supportive culture.
- Qualifications: Experience in digital enablement or workplace transformation; knowledge of M365 and AI tools is a plus.
- Other info: Contract role for 3-6 months with opportunities for growth and learning.
Contract: 3-6 months
Key Responsibilities:
- Deliver in-person coaching and support
- Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
- Coach a user base of 250 across all levels of digital fluency.
- Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
- Translate digital change strategies into user-facing materials, workflows and communications.
- Partner with key software vendors to bring roadmap and best-practice insights into the business.
- Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
- Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency.
Key Skills & Experience:
- A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
- Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise).
- Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided).
- Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
- Confident working with data and usage metrics to inform strategic iteration and performance insight.
- Gravitas, empathy, and first-class communication skills.
- Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, especially M365, ChatGPT, and Asana. Having hands-on experience or even a basic understanding of these platforms will help you stand out during interviews.
✨Tip Number 2
Showcase your coaching skills by preparing examples of how you've successfully trained or supported others in using digital tools. Be ready to discuss specific scenarios where you adapted your approach to meet different user needs.
✨Tip Number 3
Research the latest trends in digital workplace transformation and be prepared to discuss how they relate to the role. This shows your commitment to staying updated and your ability to bring fresh insights to the team.
✨Tip Number 4
Network with professionals in the field of digital enablement and workplace transformation. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital enablement and coaching, particularly with tools like M365, ChatGPT, and Asana. Use specific examples that demonstrate your ability to adapt communication styles for different user levels.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and your approach to coaching. Mention how you can translate complex digital strategies into user-friendly materials, showcasing your understanding of adult learning theory.
Showcase Relevant Skills: Emphasise your expertise in behavioural design and change frameworks such as ADKAR. Provide examples of how you've successfully tracked tool adoption and generated KPI reports in previous roles.
Highlight Communication Skills: Since the role requires strong communication skills, include instances where you've effectively communicated complex information to diverse audiences. This could be through workshops, training sessions, or one-on-one coaching.
How to prepare for a job interview at Job Traffic
✨Showcase Your Coaching Experience
Be prepared to discuss your previous coaching roles and how you've successfully supported users with varying levels of digital fluency. Highlight specific examples where you've adapted your approach to meet the needs of both beginners and advanced users.
✨Demonstrate Knowledge of Key Tools
Familiarise yourself with the tools mentioned in the job description, such as M365, ChatGPT, and Asana. Be ready to explain how you would use these tools in a coaching context and share any relevant experiences you have with them.
✨Understand Adult Learning Principles
Brush up on adult learning theories and behavioural design principles. During the interview, articulate how these concepts influence your coaching style and how you can apply them to enhance user engagement and learning outcomes.
✨Prepare for Data-Driven Discussions
Since the role involves tracking tool adoption and productivity impact, be ready to discuss how you’ve used data in past roles. Prepare examples of how you've analysed metrics to inform your coaching strategies and improve user performance.
